2 of 2 DemandTrendPermanent Customer Experience Jobs in Chelmsford

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

This is an exciting new opportunity for an experienced and driven sales professional to join a fast-paced, growing company. Role Overview: We are looking for a dynamic and customer-focused Business Development Manager. Our office is near Chelmsford. You will focus on managing existing key accounts, generating new business, and driving sales growth across the region. You will … report directly to the Group Sales Manager and play a critical role in expanding our presence in the marketplace. Key Responsibilities: Manage and grow a portfolio of customer accounts. Conduct client visits, split evenly between new prospects and existing customers. Generate new qualified leads through proactive outreach and networking. Maintain an accurate, up-to-date sales pipeline and record … Submit proposals or quotes and drive conversion to closure. Achieve monthly and quarterly revenue targets in line with budgets. Collaborate cross-functionally with internal teams to ensure a seamless customer experience. Conduct quarterly reviews with key clients to assess satisfaction and uncover growth opportunities. Stay up to date with industry trends, competitor activity, and product knowledge. Requirements: Proven B2B More ❯