2 of 2 Permanent Customer-Centricity Jobs in Chelmsford

Head Of Customer Experience Chelmsford, England, United Kingdom

Location
Chelmsford, England, United Kingdom
fora service visit Partner with commercial operationstodefine, develop and optimisethe service core process andengagement of it at site level, ensuring we deliver customer-centric and commercially optimised aftersales care, aligned with the activation and delivery of the service core process. EV Experience Build EV-specific customer ...

Fleet Key Account Manager

Hiring Organisation
Ford
Location
Chelmsford, Essex, United Kingdom
Salary
£ 70 K
capabilities into clear business value, and guide customers through change management.Data Literacy & Analytics: Proficient in Excel, data manipulation, sales forecasting, and tracking customer-centric metrics (e.g., Net Promoter Score). Knowledge of CRM systems (e.g., Salesforce) is a plus.Strong Stakeholder Communication: Exceptional presentation, negotiation, and relationship ...