chelmsford, east anglia, united kingdom Hybrid / WFH Options
Professional Darts Corporation
a Data & Insights Analyst, you will be responsible for gathering, analysing, and interpreting data that supports commercial goals across the PDC. This includes areas such as sponsorship and OTT analytics, ticketing and fan engagement insights, merchandise performance, and audience trends across digital content. You will work across a variety of areas including media, marketing, ticketing, and partnerships to produce … across the Microsoft Office suite, especially Excel Good understanding of data analysis from multiple sources, such as data warehouses and delivery through CRM systems Experience working with data from GoogleAnalytics Strong analytical and problem-solving skills Keen attention to detail with good written and communication skills Ability to interpret and communicate data clearly to non-technical stakeholders More ❯
driven decision making across the service organisation. Reporting to the Head of Service Performance, this role is responsible for the design, delivery, and continuous improvement of Service based reporting, analytics, and insight generation that supports operational excellence and strategic growth. With expert level knowledge of the ServiceNow platform - particularly Performance Analytics, ITSM, and CSM - this role provides the … Performance, the holder of this role will be responsible for the delivery of high-quality service to ParentPay Group customers. This will be achieved via the following: ServiceNow Performance Analytics Ownership - Develop, maintain, and continuously improve ServiceNow dashboards, reports, KPIs, and metrics across ITSM and CSM to ensure accurate, real-time visibility of service performance. Analyse service data to … historical and real-time data to support accurate demand forecasting, workload planning, and resource alignment within the service function. Skills, Knowledge and Expertise Extensive experience with ServiceNow, particularly Performance Analytics, Dashboards, and Reporting in ITSM and CSM environments. Demonstrable experience producing insightful, executive level reports with clear narratives and data-driven recommendation. Strong communication and storytelling skills, you will More ❯
