1 of 1 Permanent Cost Optimisation Jobs in Cheltenham

Technical Account Manager

Location
Cheltenham, England, United Kingdom
Deliver proactive technical expertise and drive continuous improvement (Tier A included): posture and coverage advisory, tuning/noise reduction, cost/retention optimisation, automation uplift. Own technical deliverables: automation/playbooks where in scope, custom analytics and workbooks. Drive the operational health-check catalogue as scheduled workstreams … trusted advisor , owning the technical customer relationship Experience balancing reactive support (tickets, troubleshooting) and proactive improvement Capability to deliver continuous improvement initiatives (tuning, optimisation, automation) Experience creating technical deliverables (playbooks, dashboards, analytics, reports) Knowledge of defensive security domains (pentest, IR, EASM, DLP, tabletop exercises) Ability to identify security gaps ...