11 of 11 Permanent Customer Experience Jobs in Cheltenham

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Vice President-Sales & Account Management(IT/ITES) (Travel Domain)

Hiring Organisation
IGT Solutions
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

QA Lead

Hiring Organisation
Akixi
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
generation SaaS platform architecture, we are investing heavily in quality engineering, test automation, and release management to ensure rapid delivery without compromising reliability or customer experience. Job Summary & Purpose Lead Akixi's Quality Assurance and Release Management function, ensuring consistent product quality, process maturity, and operational excellence across … integrated into CI/CD. Lead and mentor the QA and Release team, developing capabilities in automation, exploratory testing, and continuous quality improvement. Support customer issue investigations and post-release quality assessments. Continuously evaluate new testing tools and technologies to enhance test effectiveness and visibility. Required Skills & Experience ...

Engagement Manager (German speaking)

Hiring Organisation
Bazaarvoice
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Bazaarvoice Solution Set (Services + Product) in the minimum amount of time from purchase. EMs are the main point of contact for the Customer from the time a statement of work (SOW) is executed and throughout the life of the services engagement. EMs are responsible for shepherding projects through … delivery effort of resources from various practice teams of Consultant and Product experts. Professional fluency in German (written and verbal) are required and experience within the German market is desired to effectively lead our DACH region clients through their digital transformation. Responsibilities Customer Experience Advocacy ...

Sales Consultant (AE)

Hiring Organisation
BBD Boom | HubSpot Elite Partner
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

Salesforce Development Team Lead

Hiring Organisation
CitNOW Group
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will ...

Embedded Software Team Lead

Hiring Organisation
Maru Search & Consultancy, a CRG Company
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
ready for a step up into leadership. You'll bring: A degree in Computer Science, Software Engineering or similar 5+ years' experience in embedded software development Strong C programming skills on embedded platforms Knowledge of ARM microcontrollers, Embedded Linux or DSP Familiarity with unit testing, automated testing … Excellent communication skills — able to translate technical detail into clear actions A proactive, problem-solving mindset and genuine enthusiasm for great sound Experience in consumer electronics, Wi-Fi-enabled devices or audio technology would be an advantage. Why Join You'll join a collaborative, music-loving team ...

Regional Sales Manager

Hiring Organisation
Altura Partners Ltd
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
requires a self-motivated individual who excels in building relationships, has a strong understanding of enterprise sales cycles, and is passionate about delivering exceptional customer experiences. Candidates who have progressed from Inside Sales in the last few years would be well suited. Responsibilities: Identify and engage with key decision … business opportunities Conduct compelling product demonstrations and presentations to showcase the value of their solutions Collaborate with internal teams, including pre-sales engineers and customer success, to ensure successful implementation and adoption of our solutions Meet and exceed quarterly and annual sales targets while maintaining a healthy sales pipeline ...

Senior Engineer (Frontend-First)

Hiring Organisation
field doctor
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
backing Supported thousands of customers on their health journeys Built a modern, headless D2C digital product We operate a subscription-first model with strong customer loyalty and a mission that genuinely improves lives. We favour pragmatic technology choices, off-the-shelf platforms, and increasingly leverage AI and low/… role, with real ownership and autonomy. You'll work closely with design, operations and growth to build a faster, more reliable, and more scalable customer experience. What You'll Do Build and ship customer-facing features using React, TypeScript and Shopify Hydrogen Implement high-quality, accessible, responsive ...

Account Based Sales Manager

Hiring Organisation
OVH
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Company Description At OVH, we specialise in delivering superior customer experiences through video decision aids. Our focus is on leveraging data to create impactful patient and HCP engagement strategies that drive results. We aim to optimise every customer touchpoint to improve brand engagement and satisfaction. Role Description This … opportunities, and developing strong relationships with key stakeholders. The manager will also be responsible for reporting sales performance and providing insights for improvement. Qualifications Experience in developing and executing account-based sales strategies Strong skills in sales forecasting, data analysis, and performance reporting Proven track record of achieving sales ...

VIP Account Manager

Hiring Organisation
CRAE GROUP
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. Key Responsibilities ...