Customer Experience Job Trends in Cheltenham
Customer Experience (CX)
Gloucestershire > Cheltenham
The table below provides summary statistics and salary benchmarking for jobs advertised in Cheltenham citing Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 26 October 2026, with comparisons to the same periods in the previous two years.
| 6 months to 26 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 64 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Customer Experience | 4 | 0 | 0 |
| As % of all permanent jobs in Cheltenham | 0.43% | - | - |
| As % of the Processes & Methodologies category | 0.54% | - | - |
| Number of salaries quoted | 3 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £35,750 | - | - |
| Median annual salary (50th Percentile) | £36,500 | - | - |
| 75th Percentile | £37,250 | - | - |
| 90th Percentile | - | - | - |
| Gloucestershire median annual salary | £35,500 | £37,500 | £49,000 |
| % change year-on-year | -5.33% | -23.47% | +48.48% |
All Process & Methodology Skills
Cheltenham
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in Cheltenham.
| 6 months to 26 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies citing process or methodology skills | 747 | 93 | 247 |
| As % of all permanent jobs advertised in Cheltenham | 79.38% | 77.50% | 91.48% |
| Number of salaries quoted | 509 | 65 | 144 |
| 10th Percentile | £45,000 | £38,750 | £31,450 |
| 25th Percentile | £57,500 | £51,250 | £45,000 |
| Median annual salary (50th Percentile) | £75,000 | £67,500 | £60,000 |
| Median % change year-on-year | +11.11% | +12.50% | +4.35% |
| 75th Percentile | £97,500 | £86,250 | £71,250 |
| 90th Percentile | £100,000 | £95,000 | £86,750 |
| Gloucestershire median annual salary | £65,000 | £52,500 | £55,000 |
| % change year-on-year | +23.81% | -4.55% | -4.35% |
Customer Experience Job Vacancy Trend in Cheltenham
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Cheltenham.
Customer Experience Salary Trend in Cheltenham
Salary distribution trend for jobs in Cheltenham citing Customer Experience.
Customer Experience Co-Occurring Skills & Capabilities in Cheltenham by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | AI | 75.0% | 3 |
| 1 | CRM | 75.0% | 3 |
| 1 | Customer Service | 75.0% | 3 |
| 1 | People Management | 75.0% | 3 |
| 1 | Service Delivery | 75.0% | 3 |
| 6 | Agile | 25.0% | 1 |
| 6 | DevOps | 25.0% | 1 |
| 6 | ITIL | 25.0% | 1 |
| 6 | RBAC | 25.0% | 1 |
| 6 | Time Management | 25.0% | 1 |