Service Desk Analyst
- Hiring Organisation
- Vistry Group
- Location
- Cheltenham, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- competitive + bonus + upto 41 days a/l + healthcare
company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels A background knowledge of ITSM tool Some knowledge of IT peripherals like printers, Meraki hardware … iPhones/iPads Excellent customer service skills Excellent interpersonal skills both face to face and over the phone Ability to work under pressure Hold a full UK driving license Desirable Ability to quickly learn & understand user requirements A desire to learn and grow within the team Ability ...