Second Line Technical Support Engineer (Shift Patterns)
- Hiring Organisation
- Krome Technologies Ltd
- Location
- Chertsey, Surrey, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
hours break). Responsibilities Troubleshooting hardware or software problems escalated from 1st line Investigating security alerts Working with internal teams to manage IT infrastructure and keep it up to date Maintaining knowledge base and contributing to process/Technical documentation Following SLAs and tracking ticket resolution metrics Requirements … have experience in the following: 2nd Line Support Engineer, Second Line Support Analyst, IT Support Engineer, Service Desk Engineer, Technical Support Engineer, Infrastructure Support Engineer, IT Support Technician, Helpdesk Engineer, Desktop Support Engineer, Systems Support Engineer, NOC Engineer ...