2 of 2 Permanent Support Engineer Jobs in Chertsey

About > Careers > Second Line Technical Support Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP … we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join the technical team. The successful candidate will have an existing track record working within a similar role and knowledge of … V, SAN, Zerto, Citrix, SQL Server, Aruba/Airohive Wireless, PRTG network monitoring Virtualisation practices from a build, install, configure level through to standard support A good grasp of TCP/IP networking The ability to install and decommission a range of hardware including laptops, printers, PCs, monitors, servers More ❯

Job Responsibilities To provide Technical Support to customers and distributors, delivering the highest quality responses within agreed time frames. To create test schedules, plans, and reports for new and existing security products manufactured by Hanwha Vision. Skills & Experience Requirements Provide timely and accurate advice and support via phone … to date at all times with the progress. Maintain and develop the company's adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date. To provide a high level of technical support to customers and associated service facilities. To … on site and create site visit reports. To utilise test equipment to replicate customer configurations for testing/troubleshooting purposes. To provide on-site support to customers and end users as required. To attend customer sites and assist with live site technical support and troubleshooting as required. To More ❯