IT Helpdesk Engineer – 1st & 2nd line
- Hiring Organisation
- Fortis Recruitment Solutions
- Location
- Chesham, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts. Produce and implement ...