IT Helpdesk Engineer – 1st & 2nd line
- Hiring Organisation
- Fortis Recruitment Solutions
- Location
- Chesham, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £33,000 per annum
shift. The Candidate Excellent attention to detail A can do attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client … external requirements. Support project handovers to service delivery for day-to-day support Requirements 2+ years’ IT support experience working within an MSP environment Microsoft 365, Azure, Active Directory and Windows Server skills A basic understanding of networking, including IP addresses and routing Excellent troubleshooting and problem-solving skills ...