1 of 1 Permanent 2nd Line Support Jobs in Cheshire

Why Join Us? Be a key technical point of escalation in a fast-paced, solutions-led support team. Gain hands-on experience with diverse technologies including networking, cloud, AV, and communications. Work closely with senior engineers and contribute to the delivery of high-quality client projects. Enjoy a workplace that values collaboration, problem-solving, and professional growth. Join … a company that delivers all support in-house — no outsourcing, just a strong, centralised team. Key Role Responsibilities Handle escalated technical support issues across hardware, software, and infrastructure systems. Deploy, configure, and maintain networking equipment, AV setups, and cloud platforms. Support infrastructure upgrades and service improvements across client environments. Liaise with technology vendors to … resolve hardware or software issues. Produce and maintain technical documentation and client support materials. Key Attributes Required 2+ years’ experience in a second-line IT support role or similar. Good understanding of networking, Windows environments, and cloud services. Experience working with AV systems, telephony, or access control is a plus. Strong troubleshooting, time management More ❯