2 of 2 Permanent 2nd Line Support Jobs in Cheshire

Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st/2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities … hoc site visits to provide onsite support when required. Perform other ad-hoc duties as necessary to maintain acceptable IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating … dissatisfied customers and ensure efficient use of time and resources. Monitor progress against plans and act accordingly. MCP certification is beneficial but not essential. If you have the relevant 2nd Line/Desktop support experience and are looking to further your career within a dynamic and challenging environment, we would love to hear from you. More ❯

IT Support Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line IT Support Specialist for a 6-month fixed-term contract based in Warrington. This is your chance … team supporting critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive IT support across desktop, mobile, and telephony Building and deploying devices with the latest … troubleshooting issues, and ensuring SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk More ❯