2nd Line Support Job Trends in Cheshire

Second Line Support
North West > Cheshire

The median Second Line Support salary in Cheshire is £32,000 per year, according to job vacancies posted during the 6 months leading to 10 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Oct 2025
Same period 2024 Same period 2023
Rank 93 70 54
Rank change year-on-year -23 -16 +57
Permanent jobs requiring a 2nd Line Support 5 5 7
As % of all permanent jobs in Cheshire 0.63% 0.51% 1.45%
As % of the Job Titles category 0.77% 0.54% 1.50%
Number of salaries quoted 5 4 6
10th Percentile - - £27,250
25th Percentile £29,000 £31,250 £28,250
Median annual salary (50th Percentile) £32,000 £32,500 £33,500
Median % change year-on-year -1.54% -2.99% +9.84%
75th Percentile - £33,750 £38,750
90th Percentile - - £39,375
North West median annual salary £32,500 £30,000 £30,000
% change year-on-year +8.33% - +5.26%

All Permanent IT Job Vacancies
Cheshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheshire with a recognized job title 646 933 467
% of permanent jobs with a recognized job title 81.36% 95.01% 96.89%
Number of salaries quoted 321 559 347
10th Percentile £26,250 £28,398 £22,790
25th Percentile £33,500 £35,000 £31,250
Median annual salary (50th Percentile) £43,500 £45,000 £47,500
Median % change year-on-year -3.33% -5.26% +5.56%
75th Percentile £60,000 £55,000 £65,000
90th Percentile £77,500 £65,000 £77,500
North West median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +4.76%

2nd Line Support
Job Vacancy Trend in Cheshire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Cheshire.

2nd Line Support job vacancy trend in Cheshire

2nd Line Support
Salary Trend in Cheshire

Salary distribution trend for 2nd Line Support job vacancies in Cheshire.

Salary distribution trend for 2nd Line Support job vacancies in Cheshire

2nd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cheshire region over the 6 months to 10 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warrington - 5 £32,000 - 2
2nd Line Support
North West

2nd Line Support Skill Set
Top 17 Co-Occurring Skills & Capabilities in Cheshire

For the 6 months to 10 October 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring 2nd Line Support in the job title.

1 5 (100.00%) MCP
1 5 (100.00%) Windows
1 5 (100.00%) Microsoft 365
1 5 (100.00%) Mobile Device Management
1 5 (100.00%) Driving Licence
1 5 (100.00%) Windows 10
1 5 (100.00%) Social Skills
2 3 (60.00%) Customer Service
2 3 (60.00%) Cyber Essentials
2 3 (60.00%) Microsoft Excel
2 3 (60.00%) Microsoft
2 3 (60.00%) Service Delivery
2 3 (60.00%) Microsoft PowerPoint
2 3 (60.00%) Microsoft Office
3 2 (40.00%) Pharmaceutical
3 2 (40.00%) SLA
3 2 (40.00%) Continuous Improvement

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Cheshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 3 (60.00%) Microsoft Excel
1 3 (60.00%) Microsoft Office
1 3 (60.00%) Microsoft PowerPoint
Cloud Services
1 5 (100.00%) Microsoft 365
General
1 5 (100.00%) Social Skills
2 2 (40.00%) Pharmaceutical
Miscellaneous
1 5 (100.00%) Driving Licence
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) Mobile Device Management
2 3 (60.00%) Customer Service
2 3 (60.00%) Service Delivery
3 2 (40.00%) Continuous Improvement
Qualifications
1 5 (100.00%) MCP
Quality Assurance & Compliance
1 3 (60.00%) Cyber Essentials
2 2 (40.00%) SLA
Vendors
1 3 (60.00%) Microsoft