Complaints and PALS Officer (Internal Only)
- Hiring Organisation
- East Cheshire NHS Trust
- Location
- Victoria Road, Macclesfield, SK10 3BL, United Kingdom
- Salary
- £32073.00 to £39043.00
look at how the Trust can use patient feedback to change and improve the service provided. The successful applicant will have excellent communication skills and possess proficient IT skills including Word, Office, Excel and NHS digital systems such as Datix. You will be required to assist … production of reports each month for the Complaints and PALS Service. You will have formal letter-writing skills and have an excellent command of punctuation and grammar. The role involves regular and frequent contact with patients and their families or carers and will involve listening, supporting and advising ...