12 of 12 Permanent Customer Experience Jobs in Cheshire

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … grow by delivering an exceptional customer experience. The Role An opportunity for an experienced Customer Success Manager to join a specialist payroll technology business in a pure implementations and customer experience role. You will lead client onboarding and implementations, ensuring customers experience a smooth, compliant ...

Were looking for a Senior CRM Analyst to play a pivotal role in driving data-led decision-making and enhancing customer engagement. This is an exciting opportunity for an analytical and commercially minded professional to shape CRM strategies, influence marketing performance and deliver measurable impact across the business. Youll … subject matter expert on campaign measurement and performance analysis Collaborate with Marketing teams to understand objectives and shape effective campaign strategies Deliver deep customer and campaign insights to inform marketing plans and CRM strategy Drive continuous improvement by introducing new tools, techniques and ways of working Provide actionable, data ...

work closely with UX designers and collaborate with the wider web team, IT and stakeholders across the business to help deliver seamless and engaging customer experiences. You will support the interpretation of research and insights, document requirements, coordinate day-to-day digital initiatives and test fixes and new developments. … Through this, you will play an important role in improving the end-to-end omni channel customer journey. You will translate research and insights into clear requirements, coordinate digital initiatives, and support the testing and delivery of fixes and new developments. Through this, you will play an important role ...

developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts … sales cycles from prospecting through to close Building trusted relationships with decision-makers and senior stakeholders Identifying opportunities to cross-sell and expand existing customer partnerships Delivering compelling proposals, presentations, and commercial solutions Maintaining accurate forecasting, pipeline management, and reporting Staying informed on market trends, competitor activity, and customer ...

market trends and spotting growth opportunities Delivering impactful presentations and closing deals with confidence Working closely with internal teams to deliver an outstanding customer experience What We re Looking For Proven experience in proactive B2B product sales A confident communicator and natural relationship-builder Self-motivated, target ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Functional Consultant to join our Engagement Services team. This role supports multiple value streams by providing strong Dynamics capability and ensuring consistent, compliant customer experiences. The initial focus will be on the Workplace Futures Programme, contributing to a hybrid environmen... WKCL1_UKTJ ...

Senior Insight Analyst Stockport (Hybrid - 2x Days a Week) £40,000 - £50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you'll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Customer Support Advisor (Permanent) Salary£25,173 Monday to Friday (Office based)- 35 hour working week Altrincham based - Free Parking available (Easy commute from Sale, Stretford, Trafford, Broadheath) Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Are you passionate about delivering exceptional customer service … join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers through ...

heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous … hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds all are welcome: * Direct experience in dialler management, campaign configuration, or contact centre analytics * Workforce Management (WFM) or contact centre reporting/MI analyst backgrounds * Data or operational analysts from ...

heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign performance, own data reporting, and use insights to drive continuous … hiring for analytical ability and mindset, not a specific job title. You may come from one of several backgrounds — all are welcome: Direct experience in dialler management, campaign configuration, or contact centre analytics Workforce Management (WFM) or contact centre reporting/MI analyst backgrounds Data or operational analysts from ...

will have some basic knowledge or interest in IT and be looking to work in front-line role you will offer a first-class customer experience. You will undertake 3 months of training on company systems and support duties, before joining the company on call rota (1 week … . Skills and Experience: Bi-lingual with professional proficiency in English and Spanish. Proven experience working in a technical support or service desk role. Excellent customer service skills and the ability to provide accurate and clear responses. Excellent prioritisation skills and the ability to work methodically. ...