ITInfrastructure and Helpdesk Manager As ITInfrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisations technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. Key … ResponsibilitiesTeam Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous improvement across … the department. Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high More ❯
ITInfrastructure and Helpdesk Manager As ITInfrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisation s technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. … Key Responsibilities Team Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous … improvement across the department. Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable More ❯
Northwich, Marston, Cheshire West and Chester, Cheshire, United Kingdom
Adria Solutions Ltd
ITInfrastructure and Helpdesk Manager As ITInfrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisation’s technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. … Key Responsibilities Team Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous … improvement across the department. Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Coburg Banks Limited
Role: ITInfrastructureManager Location: Northwich, Cheshire - 2 days per week on site Salary: Up to £65,000 Benefits: Excellent Pension, Bonus A fantastic opportunity has arisen for a hands-on ITInfrastructureManager to join a fast-growing financial organisation and play a pivotal role in their future growth. Although the company are … a team of seven including a small team of three 1st/2nd line support analysts. You will manage all the day to day operations of the helpdesk and infrastructure support providing the team with a 3rd line escalation point. You will lead and manage infrastructure projects both for their UK and international offices as well as ensuring … Veeam as well as have some networking knowledge. On top of this we are looking for strong leadership, communication, and stakeholder engagement abilities with a track record in delivering infrastructure projects. You will need to be commutable to Norwich as this role is hybrid, based in the office two days a week. Why Join them? This is an exciting More ❯
Role: ITInfrastructureManager Location: Northwich, Cheshire - 2 days per week on site Salary: Up to £65,000 Benefits: Excellent Pension, Bonus A fantastic opportunity has arisen for a hands-on ITInfrastructureManager to join a fast-growing financial organisation and play a pivotal role in their future growth click apply for full More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Flexible Solutionz
Role: ITInfrastructure & Helpdesk Manager Location: Northwich (hybrid) Type: Permanent, Full-time Salary: Up to £65,000 + excellent benefits About the Role An exciting opportunity has arisen for an experienced ITInfrastructure & Helpdesk Manager to join a leading financial services organisation during a period of growth. Youll lead a talented IT team … overseeing day-to-day helpdesk operations and managing the organisations infrastructure. This is a key leadership role with the opportunity to shape the delivery of IT services, drive process improvement, and lead a team committed to providing outstanding technical support. You will have a deputy reporting into you alongside a team of six. Key Responsibilities Lead, motivate and develop … the IT Helpdesk and Infrastructure team. Manage IT systems including servers, networks, and storage to ensure reliability and performance. Oversee daily service delivery, ensuring SLAs are met and customer satisfaction remains high. Manage and improve helpdesk processes, ticketing systems, and documentation. Act as a key escalation point for complex technical issues. Drive infrastructure projects such as More ❯
ITInfrastructure and Helpdesk Manager As ITInfrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisations technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability click More ❯
Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
Cathcart Technology
ITInfrastructure & Helpdesk Manager Hybrid - up to 2 days WFH Permanent | 60k to 65k + bonus + benefits This is a great opportunity to take on a hands on leadership role within a growing, international organisation that's investing heavily in its people and technology. You'll be joining a business that's been expanding globally, with … new locations launched across Europe and Asia in the last two years - and plenty more on the horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two … thirds hands on support and projects. You'll take charge of day to day IT operations across the business: managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation More ❯
Cheshire, North West, United Kingdom Hybrid / WFH Options
Cathcart Technology
ITInfrastructure & Helpdesk Manager Hybrid - up to 2 days WFH Permanent | 60k to 65k + bonus + benefits This is a great opportunity to take on a hands on leadership role within a growing, international organisation that's investing heavily in its people and technology. You'll be joining a business that's been expanding globally, with … new locations launched across Europe and Asia in the last two years - and plenty more on the horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two … thirds hands on support and projects. You'll take charge of day to day IT operations across the business: managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation More ❯
Northwich, Cheshire, United Kingdom Hybrid / WFH Options
Flexible Solutionz
Role: ITInfrastructure & Helpdesk Manager Location: Northwich (hybrid) Type: Permanent, Full-time Salary: Up to £65,000 + excellent benefits About the Role An exciting opportunity has arisen for an experienced ITInfrastructure & Helpdesk Manager to join a leading financial services organisation during a period of growth click apply for full job details More ❯
ITInfrastructure & Helpdesk Manager Hybrid - up to 2 days WFH Permanent 60k to 65k + bonus + benefits This is a great opportunity to take on a hands on leadership role within a growing, international organisation that's investing heavily in its people and technology click apply for full job details More ❯