2 of 2 Permanent Performance Analysis Jobs in Cheshire

deliver value and this role sits right at the heart of it. You'll join a fast-moving, collaborative operations team where your analysis shapes real outcomes: campaign performance, agent productivity, compliance, and customer experience. The Role Reporting to the Contact Centre Manager, you'll optimise outbound campaign … performance, own data reporting, and use insights to drive continuous improvement across productivity, contact rates, and compliance. Key responsibilities: Manage and optimise dialler configurations pacing, retry logic, call outcomes, and AMD settings Build and maintain outbound campaigns accurately and to schedule Monitor and report on key metrics: contact rate ...

decision-making and enhancing customer engagement. This is an exciting opportunity for an analytical and commercially minded professional to shape CRM strategies, influence marketing performance and deliver measurable impact across the business. Youll act as a trusted expert, partnering closely with Marketing teams to design, analyse and optimise campaignsturning … doing Lead and champion best practice in CRM analytics, data storytelling and visualisation Act as a subject matter expert on campaign measurement and performance analysis Collaborate with Marketing teams to understand objectives and shape effective campaign strategies Deliver deep customer and campaign insights to inform marketing plans ...