9 of 9 Permanent Problem Management Jobs in Cheshire

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Incident and Problem Management Analyst (SC Cleared) Job Type: Permanent Location: Warrington, UK Mode of Working: Hybrid Number of hours: 40 hours per week – full time Ready … utilize your experience and expertise in Incident and Problem Management Analyst? We have an exciting role for you – Incident and Problem Management Analyst! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses ...

senior operational representative, providing leadership, coordination and decision-making across major incidents, service-impacting events and operational activities. This role combines operational leadership, stakeholder management and service management expertise. You will work closely with customer stakeholders, suppliers and Computacenter technical teams to ensure appropriate prioritisation, effective incident resolution … services. The successful candidate will bring strong operational leadership experience within a complex IT environment, combined with a broad understanding of enterprise infrastructure, service management and operational governance. What you'll do Acting as Computacenter's primary operational representative within the customer Command Centre. Leading the operational response ...

manage and support critical enterprise AI based applications in a fast-paced production environment. The role requires hands-on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business-critical platforms. In this role, you'll make an impact in the following ways … with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases, and post-release validations. Maintain incident, problem, and change records in service management tools. Drive continuous service improvement through automation, process optimization, and proactive monitoring. Participate in on-call support ...

Tata Consultancy Services UK&I in Warrington is recruiting for an Incident and Problem Management Analyst (SC Cleared) to maintain service stability in a complex environment. The role coordinates with the Service Desk, SIAM and resolver groups to ensure timely resolution, governance and continuous service improvement. You will ...

troubleshoot issues, improve monitoring and observability, support platform releases, and identify opportunities for automation and operational improvement. You will also contribute to incident and problem management activities, helping to resolve production issues and enhance service resilience. This role is well suited to someone who enjoys solving technical challenges … programming or scripting languages such as Python, Java, Shell, AI/GenAI, or ML. Some other highly valued skills include: Production Support & Incident Management – Proven ability to provide effective production support, rapidly respond to incidents and escalated user queries, participate in Major Incident Management, and drive issue resolution ...

within an established and supportive team. In this role you'll be responsible for driving the quality concern submissions from suppliers using the internal problem management system which is used to record and manage supplier parts problems. This will involve checking all logged concerns are recorded correctly … concern (KPM) close out milestones Track concerns for ownership and progress to completion, escalating concerns that are not progressing as agreed Update the concern management portal (KPM) to reflect actual and accurate status Analyse data and identify trends that illustrate recurring issues Driving task driven meetings to ensure issues ...

control, and meets SLAs. Lead and support the team, helping them grow, perform well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything … communicator, able to explain technical issues clearly to both technical and non-technical audiences. Customer-focused, with a drive to deliver outstanding support. Strong problem-solving skills, with the ability to identify root causes and implement effective solutions. Exceptional written and verbal communication to keep both the team ...

scalable, resilient solutions. About the role You will lead a team of development and quality engineers to deliver high quality solutions You will provide problem management and incident resolution capability (production support) for the platform they are responsible for. Build trusting relationships with key stakeholders and internal customers … practices in one or more development languages, preferably .net or java Ability to apply specialist knowledge to solve complex problems. Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment. Experience of successfully leading technical teams, both work and line management ...

troubleshooting and Unix system administration. Strong SQL/SQL*Plus experience, including writing and executing queries to investigate production issues. Proven experience in Incident Management and Problem Management. Experience troubleshooting complex production incidents and driving service restoration and root-cause analysis. Experience leading and coordinating technical teams during … excellent opportunity for a Production Support professional looking to work within a highly critical banking/payments environment, with a strong focus on incident management, automation, reliability and continuous improvement. Join us and make your mark in the tech world! Pontoon is an employment consultancy. We put expertise, energy ...