13 of 13 Permanent Service Delivery Jobs in Cheshire

Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as … minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective … IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls and compliance requirements. Manage IT contracts, tracking key dates, terms and service levels. Liaise with suppliers and vendors, resolving issues and monitoring performance. More ❯

We have partnered with a company who are seeking an experienced SAP Service Delivery Manager to take ownership of global BAU support operations for SAP, with a particular focus on S/4HANA. With 18 months left in a significant S/4HANA transformation journey, this role offers the opportunity to shape the future of SAP service delivery and ensure operational excellence. Key Responsibilities Lead day-to-day support operations for SAP technologies across a global environment, ensuring optimal performance, availability, and compliance with SLAs. Oversee Incident, Problem, and Change management processes, acting as the escalation point for support-related issues. Manage vendor relationships for SAP support and Application Management Services (AMS). Drive continuous … improvement through KPI monitoring and service optimisation. Ensure compliance with internal controls, audit requirements, security standards, and licensing regulations. Lead SAP change and release management processes. Provide strategic direction for BAU SAP projects. Line manage a multi-functional SAP support team, including functional consultants, BI development, and governance. About You Proven track record in leading application functions through significant More ❯

The Opportunity: Avantor is looking for adedicated and experienced Laboratory Support Service Lead to join our team in Macclesfield, UK . In this position, you'll be responsible for the day-to-day operational management of analytical laboratory support teams within defined areas of a major pharmaceutical research site. You'll not only oversee service delivery, health … Friday, core hours The Team You'll lead a team of 4-6 laboratory support staff within Avantor's Lab and Production Services (LPS) department. Working closely with other service leads, managers, and scientific stakeholders, you'll ensure high-quality service delivery and operational excellence across the site. What we're looking for A degree in a … Microsoft Office 365 and familiarity with lean methodologies such as Kaizen and Tiered Daily Management Excellent communication, planning, and stakeholder engagement skills, with a commitment to continuous improvement and service excellence How you'll thrive and create an impact Lead and manage a lab support team, overseeing daily operations, performance, and resource planning Ensure compliance with health & safety, training More ❯

a future-ready IT support function. Foster a culture of collaboration, knowledge sharing, and continuous improvement, encouraging innovation and empowering team members to take ownership of their work. Operational & Service Delivery Management Oversee day-to-day operations of the IT helpdesk and infrastructure support, ensuring prompt and effective resolution of technical issues in line with SLAs. Embed best … practices and service standards through the implementation and refinement of clear policies and procedures across helpdesk and infrastructure teams. Monitor service performance using KPIs and customer feedback, using insight to drive continuous improvement and training. Build strong relationships with third-party IT vendors, managing contracts and service delivery to ensure value and alignment with Bank requirements. … patch management, updates, and compliance with internal policy. Take the lead on infrastructure projects and improvements, including upgrades, system migrations, and process enhancements. Oversee the helpdesk ticketing system, ensuring service requests are tracked, prioritised, and resolved effectively. Maintain comprehensive support documentation. Support Facilities management in collaboration with the Facilities Coordinator, ensuring Bank premises and infrastructure needs are met and More ❯

completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management, Professional … customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and … ambassador for the company and our products. The role Payroll & Pension Implementation : Manage onboarding, configuration, payroll processing, pension administration, and RTI compliance for a portfolio of customers. Customer Engagement & Service Delivery : Build strong client relationships, deliver excellent service aligned with SLAs, and support customer loyalty throughout the lifecycle. Technical Configuration & Demonstrations : Handle setup of PAYE, pay basis More ❯

enough to steer through complex issues to ensure circuits are handed over in a timely fashion. Keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery. Ensure timely service delivery, and adherence to service level agreements (SLAs). Responsibilities Responsible for managing customers through … in a timely manner. Ensure Customer Deliver Dates are prioritized Essential Experience Analysis, organisation, and planning skills Excellent communication skills (written and verbal) Self-motivated and driven to meet service objectives and targets Enthusiastic and highly motivated with an eye for detail Able to liaise and interact effectively with management, technical teams, and customers Ability to listen, empathise and … or portals Knowledge of telecoms industry fibre broadband products and services Benefits £25,000 - £26,000 25 days holiday plus bank holidays Birthday and work anniversary off Death in service Pension Non contractual bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting More ❯

enough to steer through complex issues to ensure circuits are handed over in a timely fashion. Keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery. Ensure timely service delivery, and adherence to service level agreements (SLAs). Responsibilities Responsible for managing customers through … in a timely manner. Ensure Customer Deliver Dates are prioritized Essential Experience • Analysis, organisation, and planning skills • Excellent communication skills (written and verbal) • Self-motivated and driven to meet service objectives and targets • Enthusiastic and highly motivated with an eye for detail • Able to liaise and interact effectively with management, technical teams, and customers • Ability to listen, empathise and … or portals Knowledge of telecoms industry fibre broadband products and services Benefits • £25,000 - £26,000• 25 days holiday plus bank holidays• Birthday and work anniversary off • Death in service• Pension• Non contractual bonusImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. Are you an IT architect with an interest in Enterprise Architecture? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the … a secure, flexible, and modern IT estate that enables innovation to meet changing policy needs and evolving customer and colleague expectations. As part of HMRCs Chief Digital & Information Group, Service Central & Technical Services (SC&TS) are accountable for the digital strategy and end-to-end IT services to enable us to create brilliant IT systems and services. Job description … overall architecture strategy and how your work supports this. You will work closely with development scrum teams, business partners and IT colleagues to design appropriate solutions that ensure operational delivery and fit with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and More ❯

at any one time Excellent knowledge of Excel Strong communication skills, with the ability to manage time effectively Problem solving skills with focus on quality and the onboarding customer service delivery. Excellent communication skills, with the ability to communicate proficiently both written and verbal Able to adapt and succeed in a fast paced, changing environment. The ability to manage More ❯

may undertake a Project Management Role or a Design Manager Role in line with the relevant Arcadis competence requirements and work alongside team leadership. They will also manage the delivery of Highways projects in accordance with Arcadis management systems to meet time, quality, budgetary and health and safety targets, working to ensure maximum client satisfaction, championing client care and … of design options and opportunities to maximise the profitability of design components and drive the implementation of these Provide technical advice to team members, to support them in their delivery on the project and in their professional development When undertaking the role of a Project Manager: Manage commercial aspects of the project Drive project performance, service delivery … medium size, moderately complex projects in a single discipline. They will coordinate and manage project teams of 5 to 10 engineers and technicians and will be responsible for technical delivery of medium size projects or elements of larger projects with fee levels of typically in range of £100K - £500K. When undertaking the role of a Project Manager, they will More ❯

basis and adhere to policies. Ensure that the daily safety check is completed for all areas. Ensure all work orders are fulfilled correctly prior to the start of each delivery cycle. Ensure all work orders are picked and dispatched in accordance with client SLAs. Ensure all items are picked and made ready for all morning, afternoon and night shifts … reported. Oversee hospital processes during active shifts to ensure compliance, prevent mishandling, SLAs are being adhered too and maintain a clear audit trail. Inspire others to provide heroic client service and embrace and promote all three parts of OASIS Group Vision: Purpose; Core Values; and Mission. ? Candidate Requirements Previous experience of working in a service delivery role More ❯

us as a Solution Designer to support ongoing efforts to virtualise the bank's infrastructure in a controlled, quality-oriented, and repeatable manner. The Solution Designer sits within The Service Delivery Team, based in Radbroke, UK, and Whippany. They are responsible for managing infrastructure demand and optimisation on an ongoing basis, as well as providing specialised support in … role Design, develop, and implement solutions to complex business problems by collaborating with stakeholders to understand their needs and requirements, and create solutions that balance technology risks with business delivery, ensuring consistency. Accountabilities Design and develop solutions as products that can evolve, meeting business requirements using modern software engineering practices and automated delivery tools. Apply workload placement strategies … using research and innovative thinking. Build and maintain relationships with stakeholders to achieve business objectives, using influencing skills. All colleagues are expected to embody Barclays' Values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset to Empower, Challenge, and Drive. More ❯

tools and technologies. Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectivelydriving digital inclusion and enhancing service delivery. This is a highly interactive, people-focused position that blends training delivery, coaching, and user engagement. You will be instrumental in fostering a culture of digital empowerment … Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility. Design and produce learner-friendly training resources such as guides, videos, and infographics. Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles. Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions. … network of internal Digital Champions to promote peer-led learning. Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives. Participate in relevant projects and identify opportunities for service and process enhancements. Commit to ongoing personal and professional development. Please see the attached job description for a full list of job responsibilities. About us About the Company We More ❯