14 of 14 Permanent Service Delivery Jobs in Cheshire

Location: Middlewich, Cheshire Salary: £45,000 - 55,000 + £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles We're looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership … technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly ...

related services to business customers. The company operates a customer-focused technical team and supports clients with their ongoing IT requirements, projects and service delivery. Job Description: Take overall responsibility for the delivery of IT support, projects and managed services to business customers. Lead, manage and develop … team, including recruitment, onboarding, training, one-to-ones and appraisals. Allocate and schedule technical resources to ensure operational and project requirements are met. Monitor service delivery and ensure the team consistently meets agreed customer SLAs and operational targets. Monitor and report on key performance indicators (KPIs), identifying opportunities ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical … technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment. #J-18808-Ljbffr ...

Infrastructure Automation, partnering with architects, software developers, DevOps engineers, and network specialists to create scalable, resilient, and highly automated solutions. Responsibilities: Network Automation & Service Development Design and develop automation solutions for enterprise network provisioning, configuration management and lifecycle operations. Build and maintain Python-based services, APIs and microservices that … support network service delivery and operational workflows. Develop reusable automation frameworks and service templates that enable consistent infrastructure deployment at scale. Engineer solutions that integrate with network controllers, orchestration platforms and management systems. Design and implement automation workflows across routing, switching and data centre environments. Software Engineering ...

managed offerings Build products and services that help owners maximise performance and profitability Lead products through discovery, development, launch and optimisation Shape AI-powered service discovery and recommendation experiences Define commercial models, growth opportunities and success metrics Own key KPIs including recurring revenue, owner retention and lifetime value … experimentation, analytics and owner feedback to drive decision-making Improve service delivery across Forge platforms, integrations and ecosystems Partner with Product, Engineering, Data Science, Commercial and Customer Success teams Identify opportunities to create scalable, revenue-generating managed services Monitor service quality, adoption and owner experience performance Deliver ...

Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type … experience in a customer‐facing Solution Architect or Technical Consultant role Strong experience producing customer‐facing HLDs and LLDs Experience designing SaaS or managed service solutions Understanding of regulated or compliance‐driven environments Excellent customer communication, workshop facilitation, and presentation skills Ability to balance customer requirements with product ...

implementation and management of Oracle Finance solutions. Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients' financial operations. You will leverage your expertise … clients, ensuring compliance with regulatory and security standards. Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP. Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations. Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation ...

Brampton Recruitment Ltd is seeking an experienced IT Manager to take overall responsibility for the delivery of IT support, projects and managed services to business customers. You will lead and develop a technical team, recruit, onboard, train and conduct appraisals while allocating resources to ensure projects and services meet … requirements. You will monitor SLAs, KPIs and service performance, engage with senior stakeholders, support sales discussions, and drive continuous improvement. #J-18808-Ljbffr ...

resolve incidents relating to privilege elevation, application execution, and endpoint security controls. Work closely with infrastructure, packaging, and security teams to ensure seamless service delivery. Produce and maintain technical documentation, support procedures, and operational standards. Contribute to continuous improvement initiatives and platform optimisation activities. Essential Skills & Experience Extensive hands ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

Elevate Technology Group Ltd in Middlewich is seeking an experienced Technical Services Manager to lead the technical team and own delivery of IT support, projects and managed services across the customer base. This hands-on leadership role requires MSP knowledge, strong team management, service delivery oversight ...

Grade 10 £43,149 - £49,658 (as of April 2026 pay band figures) The Cheshire West and Chester Council Digital, Data and Technology (DDAT) service has recently undergone a huge transformation and is looking for an ERP Integration Specialist provides comprehensive application and product management support within their assigned … service area, ensuring optimal performance and alignment with Council objectives. This role involves planning, coordinating, and executing all activities related to the maintenance, support, and enhancement of digital applications. The specialist collaborates closely with application owners, ensuring that all software solutions remain fit for purpose, secure, and fully utilised. ...

with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets , and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Deliver agile services from across the Company portfolio in a fast-changing environment. Drive the industrialization of services delivery ...