IT Service Desk Analyst
Chester, Cheshire, North West, United Kingdom
pib Group
support to end-users, and ensuring minimal disruption to business operations. In addition, this role will also provide IT support and administration to all back-office systems, which includes bespoke Insurance and Referencing systems. You will also oversee desktop environments and offer technical assistance to external customers, primarily … English (or equivalent) Awareness of ITIL processes and other industry standards & best practices. Knowledge of computer hardware systems. Familiarity with general operating systems and Office software. Technical Support/Problem Solving, incident management & request fulfilment skills Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive … writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range more »
Employment Type: Permanent
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