4 of 4 Permanent Case Management Jobs in Chester

drive their digital systems forward. As a Proclaim Developer, you'll play a vital role in maintaining, developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects … while helping to shape the digital future of the business. Key Responsibilities: Take the lead on developing, customising, and optimising Proclaim case management systems. Automate workflows and build smart tools that help legal teams work faster and smarter. Deliver high-quality solutions while working from the comfort of More ❯

to manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership … skills. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross-functional, global teams to ensure successful project delivery. Serve as the primary point of contact … costs, ensuring any changes are documented and approved through formal change control processes. Develop and maintain comprehensive project documentation, including project initiation documents, risk management plans, and post-project reviews. Ensure all projects comply with industry regulations, particularly those related to pharmacovigilance and data privacy (e.g. GxP, GDPR). More ❯

consistently met As the Local Point of Contact (LPoC) for all brands, you will handle potential quality complaints in alignment with our Global Quality Management System A key part of the role will be ensuring there is a clear process in the UK to support customers when issues arise … Working closely with the management team, you will ensure that all departments meet the established quality standards Effective communication both internally and externally with customers is essential to maintain the high standards expected in all interactions About you: Essential Experience The successful candidate will: High standards and have strong … areas for improvement Experience in previous QA roles Be confident in managing complex complaints in accordance with regulations A solid background in CRM systems, case management, and complaint resolution Ability to learn complex product portfolios across multiple brands Provide constructive feedback to help drive improvements in standards IT More ❯

multiple brands Have Customer email and live chat experience Be enthusiastic and have a positive can-do attitude Have the ability to multitask Have case management experience managing own workloads and priorities Have a desire for continuous improvement always looking for ways to improve ways of working Have More ❯