Service Desk Analyst – German & English
- Hiring Organisation
- Vbeyond
- Location
- Chester, Cheshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Role Overview We are seeking a German & English-speaking Service Desk Analyst to provide first-line IT support within a structured IT Service Desk environment. The successful candidate will handle incidents and service requests, troubleshoot IT issues, manage support queues, maintain SLA performance and coordinate ticket resolution across multiple … communication skills. Ability to explain technical information clearly to end users. Ability to manage multiple tasks and competing priorities. Strong teamwork and collaboration skills. Language Requirements Mandatory: German – Native or near-native English – Fluent The successful candidate must be able to communicate effectively with users and support teams ...