1 to 2 of 2 Permanent Service Desk Analyst Jobs in Chester

The Role: IT Service Desk Analyst To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services. This includes: End-User Computing (EUC) Application Support Email File Management Identity Access Management Managed Print Services The … primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions. This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations. In addition … desktop environments and offer technical assistance to external customers, primarily letting agents and landlords. The role encompasses active participation in the continuous rollout of Service Desk projects, supporting the Service Desk Manager and Infrastructure team as required. The IT Service Desk operates between the more »

Job summary Working Full Time: 37.5 Hours Per Week ICT Operations Junior Service Desk Analyst needed for 37.5 hours per week. We are looking for an enthusiastic, self-motivated and flexible individual to join our ICT Service Desk team.This post will be to answer incoming … telephone calls, accurately record all information provided by each caller within an I.T. service management system and provide basic technical support to end users. The post holder will work closely with the customer and all ICT Teams to ensure a satisfactory solution is provided. Main duties of the job … The successful candidate will be based within the Service desk where they will be required to manage a high volume of incoming telephone enquiries ranging from basic I.T. to more specialised clinical systems support that require immediate resolution; this can be quite an exciting and challenging environment to more »