Technical Support Specialist
Chester, England, United Kingdom
Daktela UK
innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart … solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technical support via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies … of our bespoke omni-channel CRM platform. Stay current with Daktela’s product updates and support best practices to provide top-tier technical assistance. Use your technical know-how and problem-solving skills to troubleshoot and provide innovative solutions. Handle customer queries professionally, ensuring technical issues are resolved efficiently More ❯
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