3 of 3 Permanent Technical Support Jobs in Chester

Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. … You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯

Our client is seeking a dynamic and motivated Technical Support Advisor to join the team, ensuring the highest standards of service are consistently met. This is an exceptional opportunity for a Technical Support Advisor to join this global company within their prestigious, modern Chester office. The is a full-time permanent position. Pay and Benefits: The … are Monday-Friday 8:30am-4:30pm and 9:30am-5:30pm (rota basis) There may be a requirement for occasional weekend working Salary: £32,000-£35,000 The Technical Support Representative will be rewarded with a fantastic benefits package including, 26 days annual leave plus bank holidays, company bonus scheme, contributory pension scheme, life assurance, free onsite … parking and more. Key Responsibilities: The successful candidate will: Provide Level 2 support, handling all escalations received from level 1 as part of the Service Operating model, where more technical support is required Escalation of cases to level 3 where further support is required Investigation into quality complaints and escalation via QMS process to ensure resolution More ❯

Quotation Technical Support Winsford £28,000 DOE Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working). New and Exciting opportunity to join an ever expanding business based near to Winsford. Main duties will include; Working with and supporting the team. Provide 1st line helpdesk support to customers. Provide site visit More ❯