4 of 4 DemandTrendPermanent User Stories Jobs in Chester

Delivery Facilitate agile ceremonies and ensure alignment with the Platform Change Framework (PCF), promoting team adherence and continuous improvement. Product Ownership & Backlog Management Define and prioritise user stories and acceptance criteria, manage the team product backlog, and collaborate with Customer Journey Managers to enhance customer experiences. Governance & Readiness Oversee end-to-end product change governance and business More ❯

requirements, clarify needs, and map to Salesforce capabilities. Document current and to-be functionality, recommending improvements aligned with platform features. Assist in translating business requirements into user stories and acceptance criteria. Participate in solution design reviews and provide functional expertise to delivery teams. Platform Support & Continuous Improvement Resolve support tickets and troubleshoot platform issues. Monitor system usage … and ensure data quality, user access control, and compliance. Contribute to the management of platform backlog and release planning. Support user training, testing, and the creation of documentation and user guides. Skills we are looking for Essential Skills & Experience Proven experience delivering complex Salesforce implementations in an enterprise environment. Hands-on experience configuring and More ❯

working closely with software development and project teams to deliver organisation-wide change. What You’ll Do Document requirements, business processes, and acceptance criteria, creating clear user stories Collaborate with Product Owners, UX designers, and stakeholders to align with business strategy Lead requirements-gathering workshops across the organisation Analyse and propose improvements to existing business processes Work More ❯

engaging with C-level executives Strong background in business process mapping & requirements gathering Experience with transformation projects in CRM, ERP, or operational systems Skilled in producing user stories, acceptance criteria, and process documentation Proficiency with process mapping tools (Lucidchart, Miro, Visio) Commercially aware and confident influencing stakeholders at all levels Understanding of B2B sales, marketing, and customer More ❯