2 of 2 Permanent Knowledge Management Jobs in Chesterfield

will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge … when applicable. 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work. 6. Project management for smaller projects (Under 50 days). 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide ...

pipelines using Azure DevOps, Azure Pipelines, and GitHub Actions; establish standards and patterns for the organization. Containerization and Orchestration: Lead the adoption and management of containerization using Docker and modern container deployment strategies, establishing container best practices and governance. Monitoring, Logging & Observability: Architect and oversee monitoring and logging solutions … establish and enforce security best practices across cloud resources, including Azure RBAC, network security, Web Application Firewalls (e.g. Azure WAF, Cloudflare), Key Vault management, and vulnerability scanning to ensure regulatory compliance. Stakeholder Collaboration: Work with development, operations, product, and security leadership to identify opportunities for automation, performance optimization, cost ...