1 to 2 of 2 Permanent Service Desk Analyst Jobs in Chesterfield

Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these … systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues with partners … to ensure that the partners are providing us with excellent service in line with contractual obligations and for 3rd line support teams we are always looking for additional activity that can be moved to the service desk to improve the service to our end users About more »

network infrastructure across multiple sites. Your responsibilities include: Configuring and optimizing Cisco networking devices, such as routers, switches, and wireless controllers. Managing Cisco Identity Service Engine (ISE), ensuring secure access and authentication Overseeing network security through firewalls, implementing LAN/WAN solutions, and optimizing Quality of Service (QoS … What we're looking for: Proven experience in configuring and maintaining Cisco networking equipment, including routers, switches, and WLAN components. Expertise in Cisco Identity Service Engine (ISE) for secure access and authentication Proficiency in managing firewalls and implementing LAN/WAN solutions In-depth knowledge of DHCP, IPAM, Umbrella … and Quality of Service (QoS). Hands-on experience with Active Directory, Citrix Netscalers, Azure AD, and Office 365 integration Familiarity with virtualization technologies, including VMware and virtual servers. Strong understanding of network monitoring tools such as Zabbix and Logic Monitor. Ability to collaborate effectively with cross-functional teams more »