Programme Manager
- Hiring Organisation
- Halian Technology Limited
- Location
- Chigwell, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
andprovenexperiencedeliveringdigitalchangeinaliveoperationalenvironment. KeyResponsibilities Leadtheend-to-enddeliveryofadigitalservicetransformationprogrammeacrossthebusiness Ownprogrammegovernance,planning,milestones,risks,dependencies,andreporting Managemultipleworkstreamsincludingsystems,processredesign,data,andchangemanagement Actasthekeyliaisonbetweenoperationalteams,IT,externalvendors,andseniorleadership Overseetheimplementationandoptimisationof JobLogic asthecorejobmanagementsystem Leadintegrationandprocessalignmentwith Sage200 (finance,invoicing,costcontrol) Musthaveskills ERPProgrammeDelivery(EndtoEnd) ProvenexperiencedeliveringERPorFSMsystemimplementationsfromdiscoverytogoliveandpostgolivestabilisation. Strongabilitytomanagemultisite,multibusinessunitrollouts,includingphaseddeploymentsandparallelrunplanning. Experiencecreatingandmanagingprogrammeplans,milestones,RAIDlogs,governance,andstakeholderreporting. FieldServiceorJobManagementSystemsExperience Demonstrableexperienceimplementingoroptimisingsystemsusedinfieldservice,maintenance,orjobbasedoperations,suchasworkorders,scheduling,dispatch,engineerdiaries,partsmanagement,andinvoicing. StrongunderstandingofoperationalprocesseslikePPM … reactivejobs,emergencyresponse,andservicecontracts. ProcessImprovementandOperationalChange Strongbackgroundinprocessmappingandreengineering,identifyinginefficienciesanddesigningimprovedworkflows. Abilitytotranslateoperationalneedsintosystemconfigurationsandpracticaldelivery. StakeholderManagement Provenabilitytoworkwithseniorleadership,operationsteams,engineers,finance,andIT,aligningprioritiesandhandlingconflictingrequirements. Confidentatinfluencingdecisionsanddrivingstandardisationacrossthegroup. VendorandPartnerManagement Experiencemanagingthirdpartyvendors,implementationpartners,andsoftwaresuppliers,ensuringaccountabilityfortimelinesanddeliverables. Strongcontractandcommercialawareness,includingmanagingchangerequestsandscopecontrol. Data,Migration,andIntegrationOversight Experienceleadingorcoordinatingdatamigration,includingdatacleansingandmapping. Familiarityworkingwithintegrationteamsorvendorsoninterfacestosystemslikefinance,payroll,HR,orassetmanagement. RiskManagementandGovernance Strongdisciplinearoundgovernance,includingsteeringgroups,projectboards,escalationprocesses,andqualityassurance. Abilitytoanticipateprogrammeriskandimplementmitigationsearly. CommunicationandTrainingSupport Abilitytoleadplanningfortraining,adoption,communications,andbusinessreadiness. Strongwrittenandverbalcommunication,includingdeliveryofupdatestoboardsandseniorstakeholders. Nicetohaveskills: JoblogicSpecificExperience PreviousexperienceimplementingoroptimisingJoblogicspecifically. UnderstandingofJoblogicmodulesincluding:scheduling ...