day management of Microsoft and Adobe licensing marketplaces. Manage billing issues, credits, invoicing, and manual orders. Handle customer queries related to marketplace support, licensing, and products. Lead the customer onboarding process before transition to the Customer Success team. Proactively manage renewals, following a structured 60-day renewal plan, with the goal of achieving maximum retention and revenue growth. Build strong More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
sales and systems integration services across 14 countries for midmarket, enterprise, and public-sector clients. In this role, you’ll manage the company’s software marketplace platform, leading the onboarding of new customers, supporting renewals, handling licensing and billing queries, and driving efficiencies across Microsoft, Adobe, and wider cloud platforms. You’ll also act as the first point of contact More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Bechtle UK
Software Asset Management & Compliance; and our Software procurement Marketplace. As a Marketplace Operations Specialist, you will be responsible for managing Bechtle‘s Marketplace. You will lead and manage the onboarding of all net new customers and work to attain a 100% retention rate whilst providing critical support, advice and guidance to new and existing customers. We require a driven and … and supporting with Marketplace billing issues, credits, manual orders and invoicing. Monitor and support all incoming communication from customers around Marketplace support and licence/product queries Manage the onboarding process for Marketplace until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure Marketplace renewals working to a T-60-day renewal plan, working More ❯