MCR Operator
Chiswick, England, United Kingdom
Encompass Digital Media, Inc
maintain service output in the event of faults or breakdowns. • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures. • Liaise with various service providers and external parties, providing a technical co-ordination role in … hours. • Desire to expand technical knowledge within IT and broadcast systems. • Logical and analytical problem-solving skills. • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary. • Strong time-management skills. • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience: • Experience of working in an MCR operational environment. More ❯
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