Application Support Analyst (Data Ops)
- Hiring Organisation
- Erin Associates
- Location
- Chorley, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
services organisation operating within the UK utilities sector. This role offers the chance to work within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform … owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels of service. Explain system behaviour and billing outcomes clearly to both technical and non-technical stakeholders. Maintain accurate documentation of incidents, resolutions, and knowledge articles. Skills & Experience Previous experience in Application Support ...