2 of 2 Permanent Customer Service Jobs in Cirencester

based near Cirencester offering up to £35,000 plus excellent benefits The Role The Application Support Analyst will be responsible for: supporting a variety of systems & software (resolving incidents, service requests etc.) monitoring softwares & applications ensuring uninterrupted service investigating, troubleshooting and resolving issues, performing root cause analysis creating & updating technical guides and support procedures collaborate with internal and … the Application Support Analyst role will have: previous experience gained in a similar Application Support, Product Support, Software Support role experience within a financial services environment excellent communication and customer service skills strong attention to detail, methodical and highly organised On offer Salary up to £35,000 depending on experience plus excellent benefits including hybrid working Robert Half More ❯

ICT Support and Helpdesk Officer £24,441 - £26,591 pro rata, subject to level and experience, pay award pending 30 hours per week, Permanent (Cirencester) Do you have fantastic customer facing skills and a desire to help resolve a users issues? Are you experienced in dealing with customers or have the skills to? We have an exciting opportunity for … be working as part of the ICT Team to provide day-to-day administration support effectively and efficiently across all Councils and Clients. You will be providing an excellent customer service experience, liaising with customers at all levels to help log and record their issues both face to face and remotely. You will need to have a can … drive. You will need: GCSEs (5 A-Cs or equivalent, including Maths and/or English) Experience of working in a similar or related role e.g ICT Helpdesk or Customer support team (internal or external) Good level of IT skills, including- MS Office Communicates effectively at all levels (excellent verbal and written skills) Proactive and self-motivated with a More ❯