1 of 1 Permanent Management Information System Jobs in Cirencester

St. James's Place Production estate. The role forms part of the SJP Applications Support team that is central to the effective application management, maintaining high availability of production systems supporting many business functions, the partnership and clients. The team is responsible for the resolution of Incidents raised … functions and are critical to the operation and submission of new business. What you'll be doing: Answering support calls via our IT Ticketing System (ServiceNow), investigation of user issues and handling their subsequent resolution. Routine maintenance of the application and application hosting environments. (This includes out-of-hours … Manager. Recording change requests with the SJP Change Advisory Board. Being part of the daily early/late rota to provide constant support for system up-time. Take part in the out of hours support rota to be on call to take care of issues out of hours Act More ❯