1 of 1 Permanent Cisco UCCX Jobs in the City of London

in Crawley, working as part of an onsite team the role will be to provide Network Infrastructure support across a large client campus. Role is primarily responsible for Cisco IP Telephony (Voice) but also covers network and minor Firewall duties in the future after training. You would work within a small team to jointly cover the core shift … Ensuring the escalation process is followed and any issues are communicated appropriately to internal and customer management teams. Maintenance of Unity Connection (Voice Mail) Have experience/understanding of UCCX (desirable) Familiar with SIP Trunks and VoIP/CUCM call routing Working with network management tools (NMS systems) Required skills and attributes Minimum of 3 years IP Telephony & Cisco CUCM support experience Cisco and non-Cisco (third-party) endpoints Cisco SBCs with integration and SNR/Unified Mobility support experience MS-Teams Direct Routing integration Proven networking background (4 years) Knowledge of network equipment from many of the following vendors - Cisco, HPE/Aruba Experience of IT incident More ❯