6 of 6 Permanent Customer Analytics Jobs in the City of London

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

days a week in Central London office THE COMPANY A Global Telecomms business with a strong data team is looking to expand its analytics function with a Digital expert! THE ROLE This role sits within an insights and analytics environment and is focused on a mix of customer analytics, marketing analytics, and tagging implementation. Key responsibilities include: Handling ad-hoc reporting and data requests across customer and marketing analytics Owning tagging and implementation activity, with a particular focus on GA4 Taking ownership of dashboards and ongoing reporting solutions Supporting projects focused on customer ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

/ML solutions into production. Experience working closely with business teams such as Marketing, Product, or Operations. Background in one or more of: personalisation, customer analytics, conversational AI, recommendation systems, optimisation, or marketing analytics. Deep understanding of ML fundamentals across the full lifecycle. Hands‐on experience with ...