2 of 2 Permanent Customer Requirements Jobs in the City of London

of London IT Support Engineer Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User … support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers More ❯

ensuring that every aspect of pre-sales engagements, solution propositions, presentations, demos, scope of works, and bid responses meet the highest quality standards while addressing both technical and commercial customer requirements. You will have a proven track record of navigating the challenges associated with business growth, bringing your valuable experience and insights to driving innovation & strategy across solutions architecture. … InfraView on 020 3617 1040 for further info. If this role is not for you, please Register with us, let us know your preferences, and we can discuss your requirements further. More ❯