7 of 7 Permanent Customer Retention Jobs in the City of London

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking … Head of Customer Success with a focus on Salesforce SaaS clients in the £1m-£10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Head of Customer Success will be doing You will ...

confident, well-organised, process-orientated team player to join our Account Management function in a role focused on supporting operational tasks that drive customer experience excellence, retention, and growth. You will also manage a small portfolio of customer accounts which will include, but is not limited … opportunities Maintaining CRM governance by the account management team on records, account documentation and reporting Coordinating across internal teams including Sales, Product, Information Strategy, Customer Success and Support, to ensure client requests are tracked and coordinated internally to resolution in a timely manner Helping identify best practices and scalable ...

diverse geographies. The Impact you will create in the Job: You will manage the entire sales process, starting from generating interest to first customer contact to setting up qualified meetings for the Sales team. You will build a strong pipeline of Sales Qualified Opportunities by penetrating new accounts. Actively … analyze and identify the roadblocks in our customer engagement and retention Follow up on leads and conduct research to identify potential prospects and build relations by initiating communications and doing follow-ups in order to move opportunities through the sales funnel. You will deploy ...

Trusts (MATs), ensuring HubSpot is clean, efficient and genuinely driving better commercial outcomes.This isn’t just admin. You’ll gain exposure to sales pipelines, customer lifecycle, and retention - continuing to build the foundations of a great career in Revenue Operations. What you’ll be doing … administration (users, permissions, setup) Keep CRM data clean, structured and reliable across school and MAT accounts Support workflows and automation that improve sales and customer success efficiency Help manage pipelines for new school acquisition and trust-level deals Build reports and dashboards to track performance and engagement Support onboarding ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

strategy and marketing automation ecosystem. Key Duties Define and run a proactive commercial CRM contact strategy in partnership with the promotions team. Build comprehensive customer profiles to enable targeted marketing segmentation and a single customer view. Manage the B2B lifecycle strategically, using automation to prompt sales teams with … changes in straightforward language. Skills & Experience Experience in a commercial CRM or lifecycle marketing role. Experienced in using Salesforce to drive revenue growth or customer retention. Experience working with commercial teams to translate business goals into data-driven campaigns. Strong knowledge of customer profiling, segmentation, and behavioural targeting. ...