Customer Retention Job Trends in the City of London

Customer Retention (Client Retention)
Central London > City of London

The table below provides summary statistics and salary benchmarking for jobs advertised in the City of London requiring Customer Retention skills. It covers permanent job vacancies from the 6 months leading up to 28 March 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Mar 2026
Same period 2025 Same period 2024
Rank 145 140 166
Rank change year-on-year -5 +26 +71
Permanent jobs citing Customer Retention 4 4 8
As % of all permanent jobs in the City of London 0.12% 0.19% 0.26%
As % of the Processes & Methodologies category 0.15% 0.20% 0.28%
Number of salaries quoted 2 0 8
10th Percentile £54,500 - £34,375
25th Percentile £59,375 - £40,469
Median annual salary (50th Percentile) £70,000 - £45,000
Median % change year-on-year - - -18.18%
75th Percentile £81,875 - £52,500
90th Percentile £87,500 - -
Central London median annual salary £70,000 - £45,000
% change year-on-year - - -18.18%

All Process & Methodology Skills
City of London

Customer Retention falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 2,756 1,984 2,892
As % of all permanent jobs advertised in the City of London 83.79% 95.94% 92.22%
Number of salaries quoted 1,932 1,495 2,478
10th Percentile £45,000 £42,500 £41,675
25th Percentile £59,875 £55,000 £55,000
Median annual salary (50th Percentile) £80,000 £75,000 £75,000
Median % change year-on-year +6.67% - -
75th Percentile £99,063 £97,500 £97,500
90th Percentile £100,000 £120,000 £115,000
Central London median annual salary £80,000 £75,000 £75,000
% change year-on-year +6.67% - -

Customer Retention
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings citing Customer Retention relative to all permanent IT jobs advertised in the City of London.

Customer Retention job vacancy trend in the City of London

Customer Retention
Salary Trend in the City of London

Salary distribution trend for jobs in the City of London citing Customer Retention.

Salary distribution trend for jobs in the City of London citing Customer Retention

Customer Retention
Salary Histogram in the City of London

Salary distribution for jobs citing Customer Retention in the City of London over the 6 months to 28 March 2026.

Salary histogram for Customer Retention in the City of London

Customer Retention
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 1 (25.00%) SaaS
General
1 2 (50.00%) Marketing
2 1 (25.00%) Social Skills
Job Titles
1 2 (50.00%) Business Development Executive
2 1 (25.00%) Lead
Miscellaneous
1 2 (50.00%) Onboarding
2 1 (25.00%) Web Conferencing
Processes & Methodologies
1 2 (50.00%) Business Development
1 2 (50.00%) Customer Acquisition
2 1 (25.00%) Backlog Management
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) CRM
2 1 (25.00%) Customer Experience
2 1 (25.00%) Data-Driven Decision Making
2 1 (25.00%) Decision-Making
2 1 (25.00%) ERP
2 1 (25.00%) GTM Strategy
2 1 (25.00%) Objectives and Key Results
2 1 (25.00%) Presales
2 1 (25.00%) Project Delivery
2 1 (25.00%) Roadmaps
Quality Assurance & Compliance
1 1 (25.00%) GDPR
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Microsoft