Help Desk Support Analyst
- Hiring Organisation
- Zenith Bank (UK) Limited
- Location
- City of London, London, United Kingdom
continent. Role Overview: The Bank is looking for a motivated individual who is comfortable working at all levels within the IT Department. The Helpdesk Support Analyst provides technical assistance and support to end users for hardware, software, and network-related issues. This role involves … department’s documentations including procedures, FAQs, IT outages, vendors list and manuals Skills/Knowledge Required: Proven experience in a helpdesk, IT support, or technical customer service role Experience with common enterprise tools (e.g., Active Directory, Office 365, ManageEngine, Jira) Good knowledge of Windows 10/11 operating ...