4 of 4 DemandTrendPermanent IT Support Jobs in the City of London

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯

Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … in 3D printing? Great customer skills? If so, Id love to hear from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with … an element of IT support surrounding these networked machines. Its a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great More ❯

Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯

Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE - weekly paid … Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think you’re a fit? Let’s connect. Just send your CV or LinkedIn profile. Som | som@principlehr.com More ❯