IT Support Job Trends in the City of London

IT Support
Central London > City of London

The median IT Support salary in the City of London is £37,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 54 107 89
Rank change year-on-year +53 -18 +41
Permanent jobs requiring an IT Support 87 58 80
As % of all permanent jobs in the City of London 3.77% 2.18% 2.86%
As % of the Job Titles category 4.00% 2.37% 2.98%
Number of salaries quoted 78 41 70
10th Percentile £19,750 £31,250 £27,375
25th Percentile £20,313 £35,000 £31,250
Median annual salary (50th Percentile) £37,500 £42,500 £36,000
Median % change year-on-year -11.76% +18.06% -4.00%
75th Percentile £47,500 £52,500 £41,750
90th Percentile £50,750 £57,500 £51,150
Central London median annual salary £37,500 £41,250 £35,500
% change year-on-year -9.09% +16.20% -5.33%

All Permanent IT Job Roles
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 2,173 2,445 2,683
% of permanent jobs with a recognized job title 94.19% 92.09% 95.79%
Number of salaries quoted 1,627 1,587 2,388
10th Percentile £40,532 £45,000 £40,000
25th Percentile £57,500 £55,000 £54,875
Median annual salary (50th Percentile) £75,000 £74,000 £74,000
Median % change year-on-year +1.35% - -1.33%
75th Percentile £99,375 £95,000 £96,250
90th Percentile £110,000 £115,000 £113,750
Central London median annual salary £75,000 £72,500 £72,500
% change year-on-year +3.45% - -3.33%

IT Support
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the City of London.

IT Support job vacancy trend in the City of London

IT Support
Salary Trend in the City of London

Salary distribution trend for IT Support job vacancies in the City of London.

Salary distribution trend for IT Support job vacancies in the City of London

IT Support
Salary Histogram in the City of London

Salary distribution for jobs citing IT Support in the City of London over the 6 months to 14 January 2026.

Salary histogram for IT Support in the City of London

IT Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the City of London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £43,500 -
IT Support
Central London

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 14 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the City of London region featuring IT Support in the job title.

1 46 (52.87%) Microsoft
2 43 (49.43%) Windows
3 31 (35.63%) ITIL
4 27 (31.03%) Microsoft 365
4 27 (31.03%) Microsoft Office
5 24 (27.59%) Active Directory
6 21 (24.14%) Degree
6 21 (24.14%) Windows 10
7 17 (19.54%) Data Management
8 15 (17.24%) A+ Certification
9 14 (16.09%) ITSM
9 14 (16.09%) SharePoint
10 13 (14.94%) Azure
10 13 (14.94%) Customer Service
10 13 (14.94%) Document Management
10 13 (14.94%) SLA
11 12 (13.79%) Line Management
11 12 (13.79%) Microsoft Excel
11 12 (13.79%) Microsoft PowerPoint
11 12 (13.79%) Windows Server
12 11 (12.64%) Apple
12 11 (12.64%) Problem-Solving
13 9 (10.34%) Continuous Improvement
14 8 (9.20%) iManage
14 8 (9.20%) Microsoft Exchange
14 8 (9.20%) OneDrive
14 8 (9.20%) Problem Management
15 7 (8.05%) Acronis
15 7 (8.05%) Asset Management
15 7 (8.05%) Datto

IT Support Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (16.09%) SharePoint
2 8 (9.20%) Microsoft Exchange
Applications
1 27 (31.03%) Microsoft Office
2 12 (13.79%) Microsoft Excel
2 12 (13.79%) Microsoft PowerPoint
3 1 (1.15%) Acrobat
Business Applications
1 6 (6.90%) Elite 3E
Cloud Services
1 27 (31.03%) Microsoft 365
2 13 (14.94%) Azure
3 8 (9.20%) OneDrive
4 5 (5.75%) Power Automate
4 5 (5.75%) Power Platform
5 4 (4.60%) dbt
5 4 (4.60%) Google Workspace
6 3 (3.45%) AWS
7 2 (2.30%) Entra ID
Communications & Networking
1 5 (5.75%) Firewall
1 5 (5.75%) Intranet
1 5 (5.75%) VPN
2 4 (4.60%) DHCP
2 4 (4.60%) DNS
2 4 (4.60%) LAN
2 4 (4.60%) TCP/IP
2 4 (4.60%) VoIP
2 4 (4.60%) WAN
3 3 (3.45%) Wi-Fi
4 2 (2.30%) WebEx
5 1 (1.15%) Network Security
Database & Business Intelligence
1 5 (5.75%) Metabase
1 5 (5.75%) Power BI
1 5 (5.75%) SQL Server
2 4 (4.60%) Data Warehouse
Development Applications
1 5 (5.75%) Visual Studio
General
1 35 (40.23%) Social Skills
2 28 (32.18%) Law
3 24 (27.59%) Legal
4 13 (14.94%) Telecoms
5 11 (12.64%) Finance
6 9 (10.34%) Analytical Skills
7 7 (8.05%) Games
8 4 (4.60%) Documentation Skills
8 4 (4.60%) Inclusion and Diversity
9 3 (3.45%) Electronics
9 3 (3.45%) Financial Institution
9 3 (3.45%) French Language
9 3 (3.45%) German Language
9 3 (3.45%) Italian Language
9 3 (3.45%) Spanish Language
Miscellaneous
1 14 (16.09%) Video Conferencing
2 8 (9.20%) Onboarding
3 7 (8.05%) Fat Client
3 7 (8.05%) Thin Client
4 6 (6.90%) Culture of Ownership
4 6 (6.90%) Self-Motivation
5 5 (5.75%) Analytical Mindset
6 3 (3.45%) 3D Printing
7 2 (2.30%) Driving Licence
7 2 (2.30%) Reinsurance
7 2 (2.30%) Virtual Team
8 1 (1.15%) EPoS
8 1 (1.15%) Linux Command Line
Operating Systems
1 43 (49.43%) Windows
2 21 (24.14%) Windows 10
3 12 (13.79%) Windows Server
4 5 (5.75%) Mac OS
5 4 (4.60%) Windows Server 2016
5 4 (4.60%) Windows Server 2019
6 3 (3.45%) Windows Server 2012
7 1 (1.15%) Linux
Processes & Methodologies
1 31 (35.63%) ITIL
2 17 (19.54%) Data Management
3 14 (16.09%) ITSM
4 13 (14.94%) Customer Service
4 13 (14.94%) Document Management
5 12 (13.79%) Line Management
6 11 (12.64%) Problem-Solving
7 9 (10.34%) Continuous Improvement
8 8 (9.20%) Problem Management
9 7 (8.05%) Asset Management
9 7 (8.05%) Service Management
10 6 (6.90%) Ticket Management
11 5 (5.75%) Business Intelligence
11 5 (5.75%) Knowledge Transfer
12 4 (4.60%) Data Analysis
12 4 (4.60%) Data Pipeline
12 4 (4.60%) Data Transformation
12 4 (4.60%) ERP
12 4 (4.60%) Facilities Management
12 4 (4.60%) Mentoring
Programming Languages
1 4 (4.60%) SQL
2 2 (2.30%) PowerShell
Qualifications
1 21 (24.14%) Degree
2 15 (17.24%) A+ Certification
3 6 (6.90%) ITIL Foundation Certificate
4 3 (3.45%) Network+ Certification
5 2 (2.30%) CompTIA Security+
6 1 (1.15%) DBS Check
6 1 (1.15%) MCP
6 1 (1.15%) MCSA
6 1 (1.15%) Microsoft Certification
Quality Assurance & Compliance
1 13 (14.94%) SLA
System Software
1 24 (27.59%) Active Directory
2 6 (6.90%) VMware Infrastructure
3 5 (5.75%) Hyper-V
4 1 (1.15%) Firmware
Systems Management
1 3 (3.45%) Active Directory Federation Services
1 3 (3.45%) Microsoft Intune
2 1 (1.15%) AirWatch
2 1 (1.15%) Autotask
2 1 (1.15%) SCCM
Vendors
1 46 (52.87%) Microsoft
2 11 (12.64%) Apple
3 8 (9.20%) iManage
4 7 (8.05%) Acronis
4 7 (8.05%) Datto
4 7 (8.05%) ServiceNow
5 6 (6.90%) VMware
6 5 (5.75%) Logitech
7 4 (4.60%) Google
8 2 (2.30%) ConnectWise
8 2 (2.30%) HP
8 2 (2.30%) Intapp
8 2 (2.30%) Okta
9 1 (1.15%) Cisco
9 1 (1.15%) Citrix
9 1 (1.15%) Meraki
9 1 (1.15%) Salesforce
9 1 (1.15%) SonicWALL