12 of 12 Permanent IT Support Engineer Jobs in the City of London

3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of … Engineers, of which 9 are based in the Philippines. As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line IT Support Desk Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support More ❯

1st Line Support Engineer Up to £28,000 DOE London I am recruiting in London for a 1st Line Support Engineer for a award winning IT Managed Service Provider (MSP). You must have 1-2 years experience within an IT Support role within an IT MSP, along with either AZ … or SC-900 As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits: Hours: 7.5 hours a day … team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity More ❯

Job Title: IT Support Engineer Location: London (Onsite in-Office) Reports To: Head of IT Department: Engineering – IT Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Our vision is to create a healthcare system that can help people stay healthy through preventive measures and early … detection. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is both convenient and affordable for the public. This requires completely reimagining the healthcare experience and incorporating the latest advances in sensors and AI. Role Summary We are looking for an enthusiastic IT Support Engineer with a SaaS Ops mindset to join our team. This role focuses on delivering exceptional user support, maintaining SaaS applications, and ensuring IT infrastructure reliability. You’ll be the first point of contact for technical issues, helping employees stay productive in a fast-paced, scaling environment. Key Responsibilities User Support: Provide first-line technical More ❯

IT Support Engineer – London – In-Office + Site Visits Location: London (office-based with regular client site visits) Type: Full-time, Monday to Friday Level: 1st Line with some 2nd Line experience Client: A growing, London-based MSP We’re working with a well-established Managed Service Provider (MSP) based in London who are looking to hire … a 1st Line Support Engineer to join their close-knit and skilled technical team. This is a full-time, office-based role , with regular travel to client sites across London – ideal for someone who enjoys face-to-face support, wants to grow their technical skills, and thrive in a supportive and collaborative environment. The Role You’ll … be part of a small but highly experienced support team, handling a mix of 1st and 2nd line support tasks across a wide variety of client environments. This is a great opportunity for: A strong 1st Line Engineer looking to step up and gain more hands-on experience in 2nd line and project work. Your week will More ❯

Role: IT Support Operations Engineer 🌍 Location: Central London (Hybrid – 3 days a week in office) 💰 Salary: £60,000 + Equity 🛠 Key Skills: macOS, Okta, Jamf Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day IT support (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid office tech coordination What you’ll need: 3–5+ years in IT support … Private healthcare from day one Pension scheme Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year round mental health support, including access to therapists If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you. Apply now or drop me a message to More ❯

IT Support Specialist (macOS & Windows) – Growing but close-knit and friendly Managed Services Provider (MSP) Location: London-based, office based Salary: £34,000–£37,000 per year + Bonus + BenefitsWe’re looking for a motivated IT Support Specialist who thrives in a dynamic MSP environment and enjoys helping clients make the most of their technology. … You’ll work with a mix of macOS and Windows systems, providing both remote and on-site support while developing your technical skills and contributing to exciting projects. What You’ll Be Doing As part of the technical support team, you’ll be one of the first points of contact for clients who need help with their IT systems. Your role will include: Providing responsive 1st and 2nd line support across Windows and macOS environments via phone, email, and remote tools. Managing and resolving issues with networks, software, and hardware efficiently and professionally. Setting up and configuring desktops, laptops, and software for end users. Visiting client sites to deliver hands-on troubleshooting and maintenance. Taking part More ❯

and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan … and Rome. We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us as we grow together. What’s in it for you Competitive salary Private healthcare for you and your family Pension scheme Flexible working options including working from home or our Marylebone office 60 days’ work anywhere, even outside … day off on your birthday Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The role As an IT Support Engineer, you will provide hands-on, face-to-face and remote support to end users on various technical issues and problems relating to hardware, software More ❯

on technology and data-driven innovation. The team is dedicated to driving operational efficiency and supporting strategic goals within a collaborative and forward-thinking environment. The Role As an IT Support Specialist, you will provide hands-on technical assistance to end users, resolving hardware, software, desktop, and application issues. You will: Troubleshoot and resolve technical problems, including account … senior team members to deliver effective support. Help set up and configure new hardware and software, ensuring a seamless onboarding experience for users. Track service requests and incidents to support high standards of service delivery. Provide reporting to monitor operational performance and drive continuous improvement. Be part of a globally diverse Technology and Data function, contributing to digital transformation … initiatives. Requirements Previous experience in IT support, ideally within a global professional services or corporate environment. Ability to provide on-site technical assistance to end users. Strong troubleshooting skills across hardware, software, and application-related issues. Experience using and maintaining IT ticketing systems and accurate documentation. Excellent communication skills and a collaborative approach to problem-solving. Why More ❯

Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT Support Engineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset … tracking. • Perform routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯

. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles … Meeting Rooms, Microsoft Office 2010, office 365 products –Windows 10 desktops, laptops, printers, networked copiers, Mobile Iron, NIC's, basic LAN/WAN connectivity, network cable patching, Hands & feet support to Rack and stack activities. ❖ IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) • Basic experience in … IT industry • Good client management & communication skills • Good Understanding of ITIL concept & Service Now • Computer OS/Peripherals troubleshooting. Asset/Inventory Management • Ensure tickets are updated on time and adhere to required SLA. • Handling different PC operating systems (Windows 7, 10) • Handling end users' incidents and IMAC requests using Service NOW ticketing tool • Performing Hardware/Software installation More ❯

managing mobile devices. Troubleshooting Active Directory, Windows, Apple OS, SCCM, Intune. Keeping things moving when projects hit snags. What we’re looking for At least 3 years in deskside support or similar. You know your way around AD, Windows, networking, and cloud concepts. Comfortable with SCCM, Intune, imaging, and remote tools. You can explain tech without sounding like a More ❯

O365, ServiceNOW - £40,000 - £44,000 A leading brokerage based in the City of London is looking to hire a talented Service Desk Analyst to join their already established support function. In this role you will act as the first point of contact for employees who are experiencing IT related issues. Daily responsibilities will include: resolving queries, troubleshooting … needed and managing the technical relationships with the internal users. You will get exposure to a broad range of technologies and be expected to work to an ITIL framework. It is necessary that SLAs are met and customer service levels are maintained. To be considered for the role you will require the following skill-set: Windows OS SCCM VDI More ❯