Senior Service Designer
- Hiring Organisation
- Tata Consultancy Services
- Location
- City of London, Greater London, UK
testing, and optimising end-to-end services that deliver meaningful outcomes for users, clients, and the business. Operating within a multidisciplinary product and experience design team, you will lead service design initiatives across complex digital, operational, and organisational ecosystems. You will collaborate closely with Product Design Leads … implementation and continuous improvement. This role requires a highly experienced practitioner who combines strategic thinking with hands-on delivery. You will champion human-centred design, systems thinking, and evidence-based decision-making while helping teams understand how people, processes, technology, policy, and business objectives interact across the wider service ...