21 of 21 Permanent Performance Metrics Jobs in the City of London

Program Manager (Hands on), Delivery Performance & Governance Systems 📍 West London HQ, home based (1 to 2 days a week onsite) 💷 Market rates, outside IR35 | 3 to 6 months initial, likely extension | Start: September Morning: governance cadence with Tribe Heads and tier-1 vendor account managers. Afternoon: building the deck … client runs technology delivery across portfolios, through tribes and squads staffed by a mix of internal, offshore and strategic vendor partners. A standard performance metrics framework already exists in Jira, with rolled-up reporting in Jira Align comparing vendors and teams like for like. This role owns ...

manage product dependencies, and accelerate delivery through AI-enabled data tooling Drive executive visibility into the progress of making critical data sources available, including performance metrics, adoption tracking, and transparency into bottlenecks Support agile product routines to oversee cross-product data dependencies, prioritize delivery, and align resources across … profiling, rule development, issue remediation, and the design of preventative controls Ability to translate complex technical findings into clear executive-level communications, dashboards, and performance reporting Preferred qualifications, capabilities, and skills Hands-on experience with data lineage tools and techniques, including graph databases and metadata management platforms Experience with ...

campaigns) and Below the Line (BTL) marketing (such as brochures, customer communications, and other collateral), as well as marketing strategy development, policy oversight, and performance monitoring to strengthen market presence and customer engagement. A key responsibility of the role is the analysis and interpretation of customer feedback, customer journey … metrics, and satisfaction measures to generate actionable insights that enhance service delivery, improve customer satisfaction scores, and foster a culture of continuous customer experience improvement. Customer Satisfaction Measurement and Insights: Support the design, implementation, and continuous improvement of customer satisfaction measurement frameworks, including surveys, feedback mechanisms, and customer listening ...

Planning & Management Support the planning, setup, tracking, and reporting of advertising campaigns. Ensure campaigns are delivered according to agreed objectives and timelines. Monitor campaign performance and identify optimization opportunities. Coordinate activities across multiple stakeholders and teams. Maintain high standards of campaign execution. Stakeholder Management Build strong relationships with: Sales … Market Teams Collaborate across departments to deliver business objectives. Foster alignment between commercial goals and operational execution. Ensure effective communication among stakeholders. Campaign Analytics & Performance Reporting Analyze campaign performance metrics and business results. Identify trends, opportunities, and areas for improvement. Troubleshoot campaign issues using data-driven approaches. ...

sits at the heart of the business. Working closely with founders, engineering and AI teams, you'll play a critical role in understanding product performance, improving quality standards and helping shape the future direction of the platform. You'll be responsible for identifying opportunities, solving complex problems and ensuring … office-based role. The founders believe the best products are built through close collaboration, rapid iteration and shared accountability. Responsibilities and Duties Product Quality & Performance Define and maintain quality standards across key product areas. Develop and improve testing, evaluation and performance measurement frameworks. Monitor product performance ...

environment. Key Responsibilities Sales Leadership & Team Management Lead, develop, and motivate a team of Account Executives and Sales professionals across Europe. Create a high-performance sales culture focused on accountability, collaboration, and customer success. Conduct regular coaching sessions, pipeline reviews, deal strategy workshops, and performance management activities. Recruit … onboard, and develop top sales talent to support business growth objectives. Establish clear KPIs and performance metrics aligned to regional revenue targets. Revenue Growth & Business Development Deliver against regional bookings, revenue, and pipeline objectives. Develop and execute territory strategies to drive market penetration and growth across key European ...

team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. These insights support informed decision … making and drive continuous improvement across TI We’ll trust you to: Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships. Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. Partner ...

data visualisation. Reporting to the Group Digital Analytics Manager, you will transform digital, ecommerce, and customer data into meaningful insights that support commercial performance and business decision-making. You will work closely with Ecommerce, Marketing, Product, Technology, and external agency partners to improve digital tracking, reporting, and analytics capabilities. … Google Analytics 4 across the business. Own and enhance digital measurement, reporting, and ecommerce tracking across multiple websites. Analyse customer behaviour, conversion funnels, website performance, and ecommerce journeys to identify opportunities for growth. Manage and support tagging, event tracking, and measurement through Google Tag Manager. Define data and measurement ...

inform strategic priorities. Drive successful go‐to‐market planning and execution in partnership with commercial, marketing, and customer‐facing teams. Establish meaningful product performance metrics and KPIs, using insights to optimise outcomes and return on investment. Lead cross‐functional teams through the full product lifecycle, from concept through ...

including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics … international team and to make a significant impact on JD.com's global presence. Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration ...

documentation. Develop recruitment dashboards, reports and analytics to support decision-making. Ensure data quality, consistency, compliance and effective reporting across the platform. Analyse recruitment performance metrics and provide recommendations for service improvement. Support workforce planning and wider organisational reporting requirements. Develop training materials, user guides and knowledge articles. ...

www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening day-to-day reporting … Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while ensuring data is validated, consistent and reliable for decision-making. Data Science, Automation and AI Readiness ...

value from its data. The Company They are a globally established professional services organisation with an international presence and a strong focus on business performance, growth, and innovation. The business is investing in its reporting and analytics capabilities, creating an opportunity for someone who enjoys solving complex data challenges … sources Developing and enhancing reporting solutions using Excel and Power BI Producing management information and board-level reporting packs Building KPI, profitability, utilisation, and performance reporting Creating and maintaining Power BI dashboards, data models, and reporting frameworks Using DAX and Power Query to transform and structure complex datasets Supporting ...

remain aligned with STACK EMEA’s strategic objectives, business priorities and available capacity. Provide clear, concise reporting and insights to senior leadership on portfolio performance, key risks, priorities and decisions required. Ensure consistent and pragmatic application of STACK’s established PMO methodology, governance framework and project lifecycle. Improve project … qualification or relevant experience. Experience within data centres, construction, infrastructure, engineering or real estate development would be advantageous. Experience with portfolio reporting, dashboards and performance metrics would be an advantage, particularly where these have been used to provide meaningful insight to senior leadership. What We Offer The opportunity ...

email and content marketing) to generate qualified demand for clients Oversee conversion tracking, analytics and CRO (Conversion Rate Optimisation) work to improve client campaign performance Build and maintain strong client relationships, acting as a key point of contact for campaign updates, reporting and results Identify new market opportunities, industry … strategy and support new business development Manage marketing budgets and ensure campaigns deliver a strong, measurable return on investment Monitor and report on marketing performance metrics (KPIs, ROI, conversion rates) and adjust strategies accordingly Collaborate with internal delivery teams (paid media, data, content) to ensure consistent quality ...

existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously inform strategy Who You Are: Proven experience in B2C product management, ideally within travel, lifestyle, marketplace or consumer platform environments ...

platform. Evaluate and onboard potential blockchain and payments partners. Translate technical and regulatory constraints into clear business decisions and product requirements. Track key performance metrics (adoption, transaction volume, settlement time, cost reduction). Communicate progress and insights to internal stakeholders and leadership. What We’re Looking For Essential ...

Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services. This is an exciting opportunity for a senior technology operations leader who is passionate about service excellence, employee experience … user support, desktop services and TechBar operations. Drive operational excellence across all Digital Employee Experience services. Define and implement service ownership frameworks, KPIs and performance metrics. Build strong relationships with stakeholders across technology and business functions. Act as a senior escalation point for major incidents and critical service issues. ...

Planning. Partner with activation, analytics and planning colleagues to embed insights and manage campaign risks and dependencies. Support campaign reporting, financial management, measurement and performance tracking, maintaining clear and reliable processes. Identify opportunities to use automation, AI and operational technology to improve efficiency and campaign performance. Build trusted relationships … processes across paid media channels. The ability to organise workflows, manage projects and balance multiple priorities effectively. Familiarity with campaign measurement, reporting approaches and performance metrics. Clear, collaborative communication skills and the confidence to build relationships with a range of stakeholders. A thoughtful, solutions-focused approach, with curiosity about ...

suite stakeholders (CDO, CIO, CTO). Translate complex data capabilities into tangible business outcomes while identifying high-value expansion opportunities. Build a high-performance culture around data engineering best practices. Role Requirements: What You Bring to the Role 15+ years of experience in Digital Engineering or IT Consulting with … serving as a trusted advisor to client C-suite stakeholders. Ability to translate complex data engineering initiatives into measurable business outcomes, ROI, and core performance metrics. We hire based on expertise, potential and enthusiasm to make a difference, then we give you the tools and skills you need ...

Managing Director Europe, this role has full responsibility for the development and execution of the UK business strategy, including sales growth, operational performance, profitability, customer satisfaction, and employee engagement. As the senior leader of FORTÉ UK, the Country Manager will be responsible for developing and executing an approved annual … best practices, expertise, and resources across the organization. Ensure compliance with company policies, legal requirements, and industry regulations. Provide regular business reviews, forecasts, and performance reports to the Managing Director Europe. Qualifications Strong executive business leadership and financial planning skills, including the ability to build profitable and scalable business ...