17 of 17 Permanent Service Delivery Jobs in the City of London

daily work, and career development. What You'll Do Technical Development Design and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management … ITAM) Employee Experience: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience Leverage ServiceNow's Experience Layer to create modern, intuitive user experiences: Configure and enhance the Next Experience UI for seamless, tailored interactions Use UI Builder and Service Portal ...

employee services, and support key moments across the employee lifecycle-from onboarding to career transitions. You'll work closely with HR leaders, architects, and delivery teams to turn real business challenges into elegant technical solutions, all while following ServiceNow best practices and contributing to a growing, forward-thinking platform. … What You'll Be Doing Build impactful HRSD solutions Design, configure, and enhance ServiceNow HR Service Delivery capabilities including: HR Case & Knowledge Management Employee Service Center (ESC) Lifecycle Events Employee Onboarding & Transitions Create smart, automated workflows that improve efficiency and employee satisfaction. Deliver high-quality technical solutions ...

Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk … administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. ...

integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using … Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client requirements. Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub. Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience Hands-on ServiceNow ...

processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock … with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness. Lead workstreams such as process design, configuration, testing, and deployment. Translate business requirements into ServiceNow system capabilities ...

edge of financial markets. You will be responsible forensuring optimal performance and uninterrupted facilities operations across reception, mail services, conference centre operations and food service areas. This London headquarters is not just an office it is a mission-critical environment where world-class traders, engineers, and researchers collaborate … office environment has diverse operational and design needs. You'll liaise with the parties involved in designing, building and managing the amenity spacesincluding food service operators, consultants, architects, engineers, project managers, facilities managers, equipment suppliers and manufacturersto ensure those needs are met with the right solutions. In this Senior ...

pursue new business opportunities across commercial sectors Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals Maintain accurate CRM records, forecasts and activity reports Consistently meet and exceed monthly and quarterly GP targets and KPIs Whats next? Its easy! Click APPLY now! We cant wait to hear from ...

position and present comprehensive VAR and IT solutions, including Microsoft 365, Azure, Security, and infrastructure technologies Collaborate cross-functionally with Pre-Sales, Procurement, and Service Delivery teams to craft compelling, client-centric proposals Maintain detailed and accurate CRM records, forecasts, and performance reports Consistently exceed monthly and quarterly ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. Independently handle individual client requests, leveraging judgment and problem-solving skills, and escalating when necessary. Drive revenue growth … ensuring timely receipt, upload, and transmission of required documents, maintaining GDPR compliance. Contribute to ongoing process improvements. Adhere to internal SLAs, ensuring timely delivery of services. Maintain a high level of product proficiency, understanding the features and limitations of Papaya’s suite of products. Utilize Salesforce and Case Management ...

have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL. This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems … flexibility for working remotely/at home when not on site. Employee benefits include - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Generous pension contributions, with Employer contributions ranging from 6% to 10% Range ...

client has an immediate requirement for an experienced Client Direct Project Manager to play a pivotal role within the Projects Delivery Department. In this position, you will take full ownership of delivering end-to-end programmes, working closely with sales, operations, and engineering teams to manage project scope across … exciting opportunity for a highly capable and experienced Project Manager to join an established organisation, with the scope to influence, enhance, and elevate service delivery at every stage. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor ...

Data Scientist: Up to 85k Xcede has recently partnered with a UK-based workforce technology company that builds intelligent staffing platforms for service-led organisations. As they continue to scale their 50-person team, this role will have a tangible impact on how organisations plan, allocate, and utilise their … operational data, helping to improve how labour is forecast, scheduled, and optimised. The role involves developing data-driven systems that anticipate demand, improve service delivery, and surface actionable insight across a portfolio of well-known consumer-facing brands. You’ll also contribute to building scalable analytics tools ...

have an exciting new opportunity for an Information Security Manager to join our fantastic Service Delivery team at RBL. This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems ...

that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must have: Ability and experience in system programming using Golang. This includes ...

partnering with a leading investment management client in London to appoint a highly skilled Senior Infrastructure Engineer. This pivotal role requires a confident, service-oriented professional to deliver exceptional technical support to executive users while managing cloud operations, Microsoft 365 administration, and core infrastructure services. Role Overview This position … technology operations across the business. You will provide high-level infrastructure and end-user support, with a strong emphasis on VIP and C-suite service delivery. The ideal candidate combines deep technical knowledge with outstanding communication and relationship management skills. Key Responsibilities VIP & Executive Support: Deliver white-glove ...

experienced Senior Project Manager to join their Systems Integration team, taking full ownership of projects including contract management, system design, and commissioning, ensuring delivery on time, within budget, and to a high standard. This is a great opportunity to join an established organisation with scope to influence and enhance … service delivery. A competitive salary and benefits package is offered in line with experience. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Liaison with other internal departments, clients and contractors. Ensure that the H&S files are in place ...