Service Delivery Jobs in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics for permanent job vacancies advertised in the City of London requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 84 101 131
Rank change year-on-year +17 +30 +12
Permanent jobs citing Service Delivery 61 81 99
As % of all permanent jobs advertised in the City of London 3.00% 2.43% 2.14%
As % of the Processes & Methodologies category 3.13% 2.64% 2.25%
Number of salaries quoted 45 47 82
10th Percentile £35,800 £38,084 £35,000
25th Percentile £52,500 £51,250 £43,162
Median annual salary (50th Percentile) £65,000 £65,000 £65,625
Median % change year-on-year - -0.95% +9.15%
75th Percentile £85,000 £87,500 £82,813
90th Percentile £93,250 £124,000 £120,000
Central London median annual salary £65,000 £65,000 £67,500
% change year-on-year - -3.70% +13.45%

All Process and Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the City of London.

Permanent vacancies with a requirement for process or methodology skills 1,951 3,069 4,407
As % of all permanent jobs advertised in the City of London 96.06% 92.02% 95.22%
Number of salaries quoted 1,471 2,423 3,680
10th Percentile £42,000 £41,250 £43,162
25th Percentile £53,750 £55,000 £56,250
Median annual salary (50th Percentile) £75,000 £75,000 £75,000
Median % change year-on-year - - +3.45%
75th Percentile £97,500 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
Central London median annual salary £75,000 £72,500 £75,000
% change year-on-year +3.45% -3.33% +3.45%

Service Delivery
Job Vacancy Trend in the City of London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Delivery in the City of London.

Salary trend for Service Delivery in the City of London

Service Delivery
Salary Histogram in the City of London

Salary distribution for jobs citing Service Delivery in the City of London over the 6 months to 15 May 2025.

Salary histogram for Service Delivery in the City of London

Service Delivery
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.56%) SharePoint
2 2 (3.28%) Microsoft Exchange
Applications
1 14 (22.95%) Microsoft Office
2 3 (4.92%) Microsoft PowerPoint
3 2 (3.28%) Microsoft Excel
3 2 (3.28%) Microsoft Project
4 1 (1.64%) Camtasia
Business Applications
1 1 (1.64%) Dynamics CRM
1 1 (1.64%) Elite 3E
Cloud Services
1 12 (19.67%) Microsoft 365
2 8 (13.11%) Azure
3 6 (9.84%) OneDrive
4 3 (4.92%) Power Platform
5 2 (3.28%) Dynamics 365
5 2 (3.28%) Entra ID
5 2 (3.28%) IaaS
5 2 (3.28%) PaaS
6 1 (1.64%) AWS
6 1 (1.64%) Azure Data Factory
6 1 (1.64%) Boomi
6 1 (1.64%) Power Automate
6 1 (1.64%) PowerApps
6 1 (1.64%) SaaS
Communications & Networking
1 4 (6.56%) TCP/IP
2 3 (4.92%) DHCP
2 3 (4.92%) DNS
3 1 (1.64%) Cisco IOS
3 1 (1.64%) Wi-Fi
3 1 (1.64%) Wireless
Database & Business Intelligence
1 3 (4.92%) Power BI
Development Applications
1 6 (9.84%) JIRA
General
1 30 (49.18%) Social Skills
2 27 (44.26%) Law
3 16 (26.23%) Finance
4 14 (22.95%) Legal
5 7 (11.48%) Analytical Skills
6 4 (6.56%) Inclusion and Diversity
6 4 (6.56%) Organisational Skills
7 1 (1.64%) Back Office
7 1 (1.64%) Billing
7 1 (1.64%) Documentation Skills
7 1 (1.64%) Financial Institution
7 1 (1.64%) Presentation Skills
7 1 (1.64%) Retail
Job Titles
1 14 (22.95%) Lead
1 14 (22.95%) Senior
2 13 (21.31%) Architect
3 12 (19.67%) IT Support
3 12 (19.67%) Senior Architect
3 12 (19.67%) Senior Solutions Architect
3 12 (19.67%) ServiceNow Architect
3 12 (19.67%) Solutions Architect
4 9 (14.75%) Analyst
5 5 (8.20%) IT Manager
6 4 (6.56%) Service Manager
6 4 (6.56%) Support Analyst
7 3 (4.92%) 2nd Line Support
7 3 (4.92%) Data Analyst
7 3 (4.92%) Governance Analyst
7 3 (4.92%) Head of Delivery
7 3 (4.92%) Head of Service Delivery
7 3 (4.92%) Help Desk Team Lead
7 3 (4.92%) Service Desk Manager
7 3 (4.92%) Team Leader
Miscellaneous
1 7 (11.48%) Onboarding
2 4 (6.56%) Virtual Team
3 3 (4.92%) iPhone
4 2 (3.28%) Management Information System
4 2 (3.28%) Self-Motivation
4 2 (3.28%) Tandem
5 1 (1.64%) CMDB
5 1 (1.64%) Data Centre
5 1 (1.64%) Derivative
5 1 (1.64%) e-Learning
5 1 (1.64%) iPad
5 1 (1.64%) Learning Management System
5 1 (1.64%) Legacy Systems
5 1 (1.64%) Product Ownership
5 1 (1.64%) Security Posture
5 1 (1.64%) Smartphone
Operating Systems
1 9 (14.75%) Windows
2 2 (3.28%) Windows 10
3 1 (1.64%) Mac OS
3 1 (1.64%) Windows Server
Processes & Methodologies
1 23 (37.70%) Continuous Improvement
2 22 (36.07%) Problem-Solving
3 20 (32.79%) ITSM
4 17 (27.87%) Business Strategy
4 17 (27.87%) Roadmaps
5 16 (26.23%) Service Management
6 15 (24.59%) Computer Science
6 15 (24.59%) Product Roadmap
7 14 (22.95%) Change Management
7 14 (22.95%) Incident Management
7 14 (22.95%) User Experience
8 13 (21.31%) Thought Leadership
9 12 (19.67%) Artificial Intelligence
9 12 (19.67%) Business Agility
9 12 (19.67%) CAD
9 12 (19.67%) Digital Transformation Programme
9 12 (19.67%) Mentoring
9 12 (19.67%) Product Strategy
9 12 (19.67%) Workflow
10 11 (18.03%) Problem Management
Programming Languages
1 2 (3.28%) PowerShell
2 1 (1.64%) C++
2 1 (1.64%) Python
2 1 (1.64%) SQL
Qualifications
1 25 (40.98%) Degree
2 12 (19.67%) Computer Science Degree
3 4 (6.56%) ITIL Certification
4 1 (1.64%) AWS Certification
4 1 (1.64%) Azure Certification
4 1 (1.64%) ITIL Foundation Certificate
4 1 (1.64%) MCT
4 1 (1.64%) Microsoft Certification
4 1 (1.64%) PMI Certification
4 1 (1.64%) PMP
4 1 (1.64%) Security Cleared
Quality Assurance & Compliance
1 4 (6.56%) Data Quality
2 3 (4.92%) QA
3 1 (1.64%) COBIT
3 1 (1.64%) PMO
3 1 (1.64%) SLA
System Software
1 5 (8.20%) Active Directory
Systems Management
1 5 (8.20%) Microsoft Intune
2 1 (1.64%) AirWatch
2 1 (1.64%) SCCM
Vendors
1 20 (32.79%) Microsoft
1 20 (32.79%) ServiceNow
2 3 (4.92%) Duck Creek
3 2 (3.28%) Apple
3 2 (3.28%) HP
3 2 (3.28%) VMware
4 1 (1.64%) Cisco
4 1 (1.64%) iManage
4 1 (1.64%) ION Trading
4 1 (1.64%) SAP