Job Title: Technical ServiceManager Location: City of London Salary: £60,000 -£70,000 We are seeking to recruit a Technical ServiceManager to join a dynamic Engineering Service provider in London. As a Technical ServiceManager, you will be … key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage … technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary Provide technical guidance and more »
City of London, London, United Kingdom Hybrid / WFH Options
ERNEST AND FLORENT LTD
A confident and career driven Senior Technical ServicesManager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical ServicesManager Role Working within a qualified and award-winning … team, the Senior Technical ServicesManager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical ServicesManager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical … ServicesManager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior Technical more »
Service Desk Manager - London £50,000 - £60,000 PA Service Desk Manager sought by a well-known and public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations. As a public-facing, Critical … National Infrastructure business the Service Desk Manager is a crucial component in ensuring the effective management of the service desk which supports circa 1000 users across the country and a vast array of business systems. Responsibilities: Oversee the whole service desk process including service … s and trends to IT department and others, as needed Drive root cause analysis and help develop strategies for improvement Work towards making the Service Desk overarch the IT processes and service delivery channel for the IT as a whole using ITIL as the framework To support the more »
Employment Type: Permanent
Salary: £50000 - £60000/annum plus excellent benefits
SW1H, City of Westminster, Greater London, United Kingdom
Office for Nuclear Regulation
IT Service Transition Manager £43,524 - £52,565 (with an attractive employers’ pension contribution to the civil service pension scheme) plus an additional £4,052 London Weighting Allowance (if applicable) Location: Bootle/Cheltenham/London with flexible working options The challenge The Office for Nuclear … transport of radioactive materials. It’s a fast-moving world and you’ll be joining at an exciting and critical time. As our IT Service Transition Manager, you’ll make technological transformation happen across ONR. The IT Manager role From AI chatbots to automation, ONR … the heart of the action. We’re introducing new and updated services and off-boarding legacy tech to deliver our 2025 strategy. As IT Service Transition Manager, you’ll make sure all services move smoothly in (or out) of use, whether it’s Cloud-related tech or more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
Service Asset and Configuration Manager My client, an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a … pivotal role in the IT Service Management function and ensures that our organisations IT assets and their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for … change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. more »
Service Transition Manager We are hiring for a Service Transition Manager. The charity is an international movement, an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the … gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0062 Service Transition Manager Hours: Full-time, 35 hours per week Location: London Salary: £61,753.85 pa plus travel to work allowance up to £3700 pa Contract: Permanent Benefits: Contributory Pension Scheme; Generous … of ITIL processes and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition Change Management Problem Management Asset and Configuration Management Service Continuity Management Continual Service Improvement Service Reporting Supplier Management and Global more »