6 of 6 Permanent Software Support Engineer Jobs in the City of London

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Software Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Software Support Engineer This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline … along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have More ❯

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Software Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Software Support Engineer This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline … along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have More ❯

Senior Software Support Engineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Support Engineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications … AWS cloud environments and Linux-based systems. The new Senior Software Support Engineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background … JavaScript and either current or previous Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior Software Support Engineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯

The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI Support Engineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯