19 of 19 Permanent Support Analyst Jobs in the City of London

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. ...

Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. ...

/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone … strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues ...

Application Support Analyst - City Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating … resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service ...

Support Analyst (Contract) Location: London Duration: Initial 6 month, either extended or made full time there after Rate : £250 per day Outside IR35 Our clilent has been a trusted investment partner for over 40 years, powered by a collaborative and innovative team culture. They're now seeking … Support Analyst (Contractor) to join their London office on a hybrid basis (2–3 days per week onsite) . The Role: Build, configure, and deploy laptops & end-user devices Provide Tier 1 & Tier 2 support across hardware, software & networks Support onboarding/offboarding and AV/ ...

Desktop Support Analyst – Global Investment Firm Location: London Employment Type: Full-Time About the Role Our client, a leading independent investment management and strategic advisory firm with a global footprint across the US, Europe, and Asia, is seeking a Desktop Support Analyst to join their London … values-driven organization that prioritizes collaboration, innovation, and client service. In this role, you will be the first point of contact for IT support, providing hands-on and remote assistance to colleagues across multiple global offices. You’ll work closely with local and international technology teams to ensure seamless ...

Senior Infrastructure Support Analyst London Hybrid 4 days Permanent A leading financial services client in London is seeking a Senior Infrastructure Support Analyst talented to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with ...

world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Graduate Application Support Analyst (Day Shift) – London Location: London | Hybrid Kickstart your career in tech with a role that makes a real impact. Why join … Calastone, we’re transforming the way the global investment industry connects. As an Application Support Analyst, you’ll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance. What ...

Desktop Support Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face … support, delivering high-quality technical service to a user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes ...

Support Analyst International Bank based in London Permanent position Salary £32k plus benefits Full time in the office Job Purpose The role supports the smooth running of IT applications and operational environments that serve both internal and external customers. The post holder will assist with monitoring, troubleshooting … learn banking IT systems, operational resilience, and best practices in application support. Main responsibilities will include; Assist with day-to-day monitoring and support of IT applications, ensuring high availability and stability. Log, track and resolve system issues in a timely manner, escalating to senior staff or vendors where ...

Support & Tactical Operations Analyst Contract | Inside IR35 | £300/day | Hybrid (2–3 days London office required) About the Role We are looking for a highly organised and analytical Support & Tactical Operations Analyst to join a global tech businesses Operations team. This role is perfect … someone who enjoys solving complex customer issues, analysing operational patterns, and working across Support, Product, and Engineering teams to drive improvements. You will be responsible for triaging and investigating customer-impacting issues , identifying root causes, and coordinating with internal teams to ensure issues are resolved quickly and efficiently. Alongside ...

fantastic new permanent role for an experienced Service Support Analyst Engineer to join a Global Support and Operations Team. The ideal candidate will have hands-on experience of supporting integration and middleware technologies within complex healthcare environments, particularly the NHS. You will be adept in trouble shooting … integration and enterprise systems across the client base. While a large majority of the clients are healthcare related, there is also an opportunity to support financial and enterprise clients as required. In addition to these responsibilities, you will also provide internal technical support to the existing workforce including ...

continent. Role Overview: The Bank is looking for a motivated individual who is comfortable working at all levels within the IT Department. The Helpdesk Support Analyst provides technical assistance and support to end users for hardware, software, and network-related issues. This role involves diagnosing problems, guiding … users through solutions, escalating complex issues when necessary, and maintaining documentation of support activities. This person will need to have good communication skills and be able to work directly with users and third-party service providers. The IT Department are embarking on various improvement and digital projects ...

/3rd Line Support Analyst, Windows, Linux, Networking This is a broad and varied role so ideal candidates have 1st to 3rd Line experience with some Network Engineering and whilst not essential previous Application Support and Financial/Banking would be beneficial. A superb opportunity, working … first point of contact troubleshooting hardware and software issues, and completing PC builds and optimisations through to 3rd Line Server/Network Support with the opportunity to work on numerous projects. Essential Skills: Excellent knowledge of Windows Desktop 10/11 Experience with Office 365 Windows Server 2016/ ...

Dynamics AX & PowerApps Support Analyst is required by a London City based international wholesaler paying up to £40k, you will support the UK and international sites and get involved with Dynamics AX rollouts, reporting, support and maintenance for internal users This is an excellent opportunity … Experience training users on the platform - Understanding Purchase Ledger and Sales Ledger information - PowerApps exposure/interest/exposure - A good technical background to support users issues so some experience with Azure and cloud-based servers would be highly advantageous. This is a great opportunity for someone to broaden ...

months initially). Our client, a well-established global organisation are preparing for a major ERP transition. They’re looking for a Business Systems Support Analyst who can help maintain stability across their current Microsoft Dynamics NAV environment while contributing to the rollout of a new ERP platform. … This role would suit someone who enjoys taking ownership of technical support processes, thrives in a busy, hands-on environment, and wants to be part of a business investing heavily in its digital future. What You’ll Be Doing This position combines support and project involvement, offering ...

Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused … onboarding, certification, and production support across multi-asset trading platforms. Key Responsibilities Onboard institutional clients and vendors to FIX trading platforms Configure and certify FIX sessions across UAT and Production Support FIX 4.2/4.4/5.0 message flows Monitor and troubleshoot live FIX sessions (sequence gaps, rejects ...

operations. Your new role As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities … Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service request queues. Configure and deploy end-user hardware and software. Support new technology rollouts and assist with training. Perform IMAC services (install, move, add, change). Collaborate with Help Desk ...

Bonhill Partners are supporting a leading asset management firm in their search for an Application Support Analyst. This role supports internal business users across multiple teams, managing production issues and defects for both internal and third-party systems. The position involves ownership and configuration of core applications, coordination with … external vendors, and collaboration with internal development teams to ensure stability and performance of critical business systems. Key Skills Provide user support, monitor system performance, and ensure smooth application operations. Experience in Snowflake, Power Platform and Azure integration Triage, investigate, and resolve technical issues related to in-house ...